Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jenifer Hutchesion

Brooklyn

Summary

Detail-oriented administrative professional with strong bilingual communication skills and expertise in compliance monitoring. Proven ability to coordinate effective communication and maintain organized records.

Overview

9
9
years of professional experience

Work History

Administrative Assistant

WHEDco
The Bronx
05.2024 - Current

Hours per week: 35
Supervisor: Amiee Abush

Phone Number: 917-890-4253

Salary: $42,719.25

Duties and Accomplishments

Provide administrative support for program operations serving childcare providers and families.

• Maintain and organize physical and electronic records, ensuring all provider documentation remains complete and up to date.

• Review provider licensing information using InfoHub, track expiration dates, and notify providers of upcoming renewals to maintain compliance.

• Collect and review documentation from parents applying for childcare services to ensure application requirements are met.

• Perform data entry and maintain accurate records in PlanStreet and internal databases.

• Coordinate communication with childcare providers regarding documentation requirements, meetings, and program updates.

• Prepare and distribute notifications for bi-weekly provider meetings, including sending reminders via email and phone calls.

• Record meeting minutes and distribute summaries to supervisors and team members.

• Assist supervisors with scheduling interviews and coordinating recruitment logistics for new staff positions.

• Monitor provider documentation and contact providers when required documents are missing, expired, or incomplete.

Costumer Services

Pay o Matic Financial Service
Bronx
11.2018 - 12.2020

Hours per week: 40
Supervisor: Aresenia Sanchez

Phone Number:

Salary: $15 per Hour

Duties and Accomplishments

Processed high-volume financial transactions, ensuring accuracy and compliance with company policies and procedures.

• Verified checks using loss prevention systems to prevent fraud and ensure transaction security.

• Opened new customer accounts and issued preferred customer cards while verifying customer information.

• Maintained accurate cash drawer balances and reconciled financial transactions at the end of each shift.

• Provided customer service support and resolved inquiries while maintaining professionalism in high-volume environments.

• Maintained knowledge of financial products and services to assist customers effectively.

  • Supervised daily customer service operations and staff performance.

Customer Service Supervisor

Atlanta Check Cashers
Norcross
10.2016 - 03.2018

Hours per week: 45
Supervisor: Angela Morales

Phone Number: 770 246 0400

Salary: $12 per Hour

Duties and Accomplishments

Supervised customer service staff and ensured smooth daily cashier operations to enhance service quality.

• Managed employee schedules and monitored customer flow to ensure efficient service delivery.

• Assisted customers with account inquiries and resolved complaints in a professional manner.

• Trained employees on customer service procedures and transaction processing.

• Maintained transaction accuracy while processing payments through cash, credit card, and electronic methods.

• Reviewed and authorized transaction adjustments, exchanges, and voids.

Education

High School Diploma -

San Isidro
La Ceiba Atlantida, Honduras CA
11-2012

Skills

  • Document preparation
  • Data entry
  • Database management
  • Administrative improvement
  • Microsoft Outlook
  • Compliance monitoring
  • Call handling
  • Team supervision
  • Problem solving
  • Bilingual communication
  • Effective communication
  • Verbal communication

Timeline

Administrative Assistant

WHEDco
05.2024 - Current

Costumer Services

Pay o Matic Financial Service
11.2018 - 12.2020

Customer Service Supervisor

Atlanta Check Cashers
10.2016 - 03.2018

High School Diploma -

San Isidro
Jenifer Hutchesion