Open To Work
JENIFER L. PARSONS
Newark,DE
Summary
Detail-oriented administrative professional with a strong background in office support and healthcare environments. Demonstrates expertise in enhancing operational efficiency, managing records, and coordinating schedules, while delivering exceptional customer service to improve client experiences.
Overview
8
8
years of professional experience
Work History
Office Assistant
Our Lady of Fatima Church
New Castle
10.2025 - Current
- Greeted visitors, assessed needs, and directed them to appropriate personnel to enhance visitor experience.
- Organized filing systems for paper documents and electronic files to ensure easy access and retrieval.
- Prepared materials for services and special events, supporting clergy in delivering effective community engagement.
- Enhanced visual designs to improve website aesthetics and usability.
- Developed custom WordPress themes according to company specifications.
Caregiver
Rita Whittaker (Home Care)
Clayton
08.2018 - Current
- Supported clients in daily living activities and personal care to promote independence.
- Delivered companionship and emotional support to improve overall client well-being.
- Ensured clean, safe living environments to enhance client comfort and health.
- Administered medications prescribed by healthcare professionals.
- Communicated effectively with families regarding client needs and progress.
Resident Care Technician
Mary Campbell Center
Wilmington
02.2021 - 10.2023
- Supported residents in daily living activities and personal care to enhance comfort and well-being.
- Communicated effectively with residents to understand needs and preferences.
- Recorded resident behaviors and care provided in electronic health records to maintain accurate health documentation.
- Ensured cleanliness and safety in living areas and common spaces to promote a healthy environment.
- Participated in training sessions to enhance skills in resident care techniques.
Assistant Director of Caregivers
Senior Helpers
Newark
02.2020 - 12.2021
- Coordinated care plans tailored to diverse client needs and preferences.
- Supervised staff to ensure compliance with safety regulations and best practices.
- Implemented quality assurance processes to elevate service delivery standards.
- Created and enforced processes to streamline operations and maximize productivity.
- Evaluated caregiver performance through regular assessments and constructive feedback to drive improvement.
- Developed training materials to elevate caregiver skills and enhance client interactions.
Education
CNA Program -
Dawn Career Institute
Wilmington, DE10-2016
Associate of Arts -
University of Delaware
Wilmington02-2013
Skills
- Data entry and file management
- Document proofreading
- Basic website management
- Advanced Microsoft Office
- File organization and office equipment operation
- Meeting documentation
- Time management and attention to detail
- Organizational skills
- Problem solving
References
Available upon request
Affiliations
- Our Lady of Fatima Church
- Wilmington Manor Fire Company Ladies Auxiliary
Timeline
Office Assistant
Our Lady of Fatima Church
10.2025 - Current
Resident Care Technician
Mary Campbell Center
02.2021 - 10.2023
Assistant Director of Caregivers
Senior Helpers
02.2020 - 12.2021
Caregiver
Rita Whittaker (Home Care)
08.2018 - Current
CNA Program -
Dawn Career Institute
Associate of Arts -
University of Delaware
Work Preference
Job Search Status
Open to workDesired start date: Immediately
Desired Job Title
Office AssistantWork Type
Full TimePart TimeLocation Preference
On-SiteRemoteLocation: Newark, DE, US
Open to relocation: No