Jenifer L. Kloss
Chicago,IL
Summary
Accomplished Administrative Assistant III with a proven track record at the City of Chicago-Department of Aviation, Hardworking team player with expertise in completing various tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Hardworking, eager and passionate employee with strong organizational skills. Ready to help team achieve company goals.
Overview
21
21
years of professional experience
Work History
Administrative Assistant III
City of Chicago-Department of Aviation
07.2009 - 11.2024
- Administrative Assistant III to Chief Operating Engineer - H&R Bldg. Power Plant to the Airport
- Contracts Project Manager,Accounts Payable / Accounts Receivable, Budget
- Liaison to Personnel, Payroll & Human Resources, Compliance & CDA Badge Office
- Delivered excellent customer service through prompt responses to Employee & Vendor inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Administrative Assistant III
City of Chicago, Department of Aviation
07.2003 - 07.2009
- Administrative Assistant III to Assistant Commissioner- Facilities.
- Coordinator of Maintenance & Repairs- Responsible for Terminal Maintenance, Custodians, Restroom Cleanliness & Maintenance, Work Orders
- Office Manager, Payroll, Shift Rosters, Uniforms, ID Badging.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent communication between CDA Management,employees,contractors & Terminal Managers through prompt responses to inquiries, addressing concerns effectively, and building strong relationships.
Education
Bachelor of Arts - Mass Communications
Western Illinois University
Macomb, IL12.1989
Skills
- Project Management
- Customer Service
- Data Entry
- Office Administration
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Timeline
Administrative Assistant III
City of Chicago-Department of Aviation
07.2009 - 11.2024
Administrative Assistant III
City of Chicago, Department of Aviation
07.2003 - 07.2009
Bachelor of Arts - Mass Communications
Western Illinois University
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