Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jenilee Payton

Miamisburg,OH

Summary

Driven professional with a proven track record at Premier Health, adept in patient scheduling and HIPAA compliance. Excelled in high-paced environments, enhancing patient satisfaction through exceptional customer service and efficient appointment management. Demonstrated strong problem-solving abilities and teamwork, significantly improving office operations and patient care coordination.

Overview

11
11
years of professional experience

Work History

Medical Receptionist

Premier Health
09.2021 - Current
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Answered phone calls
  • Took messages for the medical staff.

Scheduler

Dermatologist Of Southwest Ohio
09.2018 - 09.2021
  • Scheduled for multiple doctors at multiple different locations.
  • Worked at a high fast pace with multiple phone calls.
  • Took messages for the medical staff, and triage patient calls and messages that needed to be handled more urgently.

Private Nanny

Carl Household
06.2014 - 08.2018
  • Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
  • Oversaw household duties such as light housekeeping tasks or running errands when required.
  • Played games, worked on puzzles, and read books to young children.
  • Prepared healthy, age-appropriate snacks and meals.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.
  • Led indoor and outdoor activities to entertain and occupy children.

Education

High School -

Greeneview High School
Jamestown, OH
06.2004

Skills

  • Front Desk Operations
  • Telephone Etiquette
  • Appointment Scheduling
  • Medical Terminology
  • Patient Scheduling
  • Patient Registration
  • HIPAA Compliance
  • Insurance Verification
  • Appointment management
  • Payment Collection
  • Customer Service
  • Problem-Solving
  • Collaboration and Teamwork
  • Time Management
  • Critical Thinking
  • Epic Systems

Timeline

Medical Receptionist

Premier Health
09.2021 - Current

Scheduler

Dermatologist Of Southwest Ohio
09.2018 - 09.2021

Private Nanny

Carl Household
06.2014 - 08.2018

High School -

Greeneview High School

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