Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jenilyn Villamor

Fayetteville,NC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Hotel Night Auditor

Newport Hospitality Group
05.2017 - Current
  • Investigated auditing discrepancies by reconciling cash drop and credit card transactions.
  • Balanced hotel accounts and resolved discrepancies.
  • Oversaw night auditing of daily room occupancy and hotel revenue.
  • Handled all duties and tasks for night manager and concierge during busy periods to maintain front desk efficiency.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.

Supervisor

Smoke & Vape Shop
01.2022 - 03.2023
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.

Manager

Salt & Pepper Indian Restaurant
06.2018 - 08.2020
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Developed and maintained relationships with customers and suppliers through account development.

Education

Certificate - Motivational Speaker

IAP College
Online
07.2022

Associate - Medical Assisting

Miller-Motte Technical College
Fayetteville, NC
08.2011

Certificate - Nail Technician And Skin Care

Beauty School of America
Hialeah, FL
01.2007

Skills

  • Quality Assessments
  • Safety Reviews
  • Performance Tracking
  • Complaint Resolution
  • Customer Experience
  • Punctual and Dependable
  • Time Management
  • Daily Transactions Review

Timeline

Supervisor

Smoke & Vape Shop
01.2022 - 03.2023

Manager

Salt & Pepper Indian Restaurant
06.2018 - 08.2020

Hotel Night Auditor

Newport Hospitality Group
05.2017 - Current

Certificate - Motivational Speaker

IAP College

Associate - Medical Assisting

Miller-Motte Technical College

Certificate - Nail Technician And Skin Care

Beauty School of America

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Jenilyn Villamor