Jeniva Caldwell
Tropical Smoothie Cafe
MIAMI,FL
2
Languages
1
Certification
6
years of professional experience
Detail-oriented individual with a versatile background in retail and food service. Skilled in multitasking and maintaining high standards of hygiene, ready to leverage strengths in problem-solving and flexible scheduling to enhance operational efficiency.
Work History
Sales Associate
1 Year 11 Months- Provided exceptional customer service, assisting shoppers with product inquiries and locating items.
- Maintained merchandise presentation standards, ensuring displays were organized and visually appealing.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers.
- Executed inventory management tasks, including restocking shelves and conducting stock counts.
- Built relationships with customers to encourage repeat business.
Cashier/Customer Service Cashier/Sales Associate
7 Months- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and store navigation.
- Maintained accurate cash drawer balances throughout shifts.
- Collaborated with team members to enhance customer service experiences.
- Streamlined checkout processes, improving transaction speed and accuracy.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Sales Associate
1 Year 3 Months- Collaborated with team members to achieve sales goals and enhance overall store performance.
- Assisted in training new associates on store policies, procedures, and customer engagement techniques.
- Engaged in promotional activities to inform customers about sales events and special offers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Cashier/Retail Sales Associate
4 Months- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained organized checkout areas, ensuring quick service during peak hours.
- Resolved customer inquiries and complaints with professionalism and courtesy.
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Photographer/Sales Associate
4 Months- Captured high-quality images in diverse environments, enhancing visitor experiences at attractions.
- Collaborated with event coordinators to create engaging photo opportunities for guests.
- Utilized digital editing software to enhance and retouch photographs for client satisfaction.
- Maintained and operated professional photography equipment, ensuring optimal performance during shoots.
- Developed creative concepts for themed photo sessions, aligning with seasonal events and promotions.
- Digitally edited photos to enhance appearance.
- Edited, toned, captioned, and uploaded photographs for publication.
- Took photos from different angles and perspectives to capture perfect images.
Housekeeper
4 Months- Maintained cleanliness and order in guest rooms, ensuring high standards of hygiene.
- Collaborated with team members to streamline cleaning processes and enhance efficiency.
- Managed inventory of cleaning supplies, coordinating timely replenishment to meet operational needs.
- Implemented best practices for waste disposal and recycling, promoting sustainability initiatives.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Crew Member
3 Months- Delivered exceptional customer service, ensuring a positive experience for all guests.
- Prepared smoothies and food items accurately, adhering to safety and quality standards.
- Operated point-of-sale systems efficiently, handling cash and credit transactions seamlessly.
- Maintained cleanliness of workstations and dining areas, promoting a hygienic environment.
- Monitored inventory levels and assisted in restocking supplies, ensuring availability of products.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Cleaned and maintained all areas of restaurant to promote clean image.
Education
High School Diploma
Skills
Customer service
Teamwork and collaboration
Multitasking and organization
Time management
Attention to detail
Customer engagement
Cleaning and sanitizing
Integrity and honesty
Flexible schedule
Interactive communication skills
Problem-solving
Supplies monitoring and restocking
Certification
- Certified crew member , tropical smoothie cafe - April 7,2026
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Crew Member
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