JENNA ARCHIBALD
San Diego,CA
Summary
Talented medical professional with 22 years of experience spanning many specialties. Versatile medical expert well-versed in medical terminology and specialty support, seeking to apply deep knowledge of healthcare operations to a dynamic new role. Efficient at organizing and maintaining diverse facility records. Hard working individual able to process paperwork, initiate orders and update charts in an efficient and accurate manner. Service-oriented and diligent professional with a demonstrated track record of top-notch performance.
Overview
25
25
years of professional experience
Work History
Surgery Scheduler
IGO Medical Group
02.2025 - Current
- Educated patients on pre-surgery requirements, such as fasting protocols or medication adjustments, resulting in fewer complications on the day of the procedure.
- Handled urgent requests effectively, prioritizing cases requiring immediate attention while also balancing routine surgery demands appropriately.
- Arranged pre-operative and post-operative appointments for surgical patients.
- Expertly managed planning, scheduling, and coordination of outpatient procedures.
- Took pre-operative orders from surgeons and anesthesiologists for smooth operation planning.
- Demonstrated adaptability in managing last-minute schedule changes while minimizing disruption to overall workflow.
- Resolved scheduling conflicts to maintain high-quality patient services.
- Coordinated surgical team schedules for seamless procedure planning and execution.
- Coordinated with facilities to set up surgeries for 10 OB/GYN surgeons.
Clinical Coordinator
California Protons Treatment Center
12.2021 - 06.2024
- Coordinated, monitored, assigned and documented patient and clinical care activities.
- Monitored, analyzed and corrected staff performance and worked with nurse manager to raise standards of practice.
- Provided care and progress reports to patients.
- Communicated with patients, ensuring that medical information was kept private.
- Fostered excellence by example by "setting pace" and being hands on mentor to clinical staff.
- Interacted effectively with department managers to promptly correct problems and improve services.
- Mentored new clinical staff members for proper onboarding and orientation processes.
Medical Scribe MA
Male Fertility Specialists Of California
07.2021 - 12.2022
- Attended patient appointments and wrote narrative account of events using proper abbreviations, grammar and spelling.
- Charted patient encounters by recording information such as diagnosis, treatments and prescriptions.
- Verified signatures and checked medical charts for accuracy and completion.
- Stayed on top of current patient loads to facilitate efficient and organized workflow.
- Submitted orders for additional tests and examinations.
- Reviewed records, paperwork and orders for errors and resolved issues with minimal direction.
Medical Scribe
San Diego American Indian Health
08.2019 - 12.2019
- Stayed on top of current patient loads to facilitate efficient and organized workflow
- Accompanied physicians through day in fast-paced, stressful environments
- Verified signatures and checked medical charts for accuracy and completion
- Submitted orders for additional tests and examinations
- Applied charges and updated patient records by using RPMS
- Selected appropriate ICD-10 and CPT codes for records
- Documented complete information about examinations, treatment plans, lab results and other details directly into chart
- Corrected grammar, spelling and syntax mistakes
- Transcribed sensitive documents with complete confidentiality
Medical Scribe MA
CCare
01.2014 - 03.2019
- Documented complete information about examinations, treatment plans, lab results and other details directly into charts
- Stayed on top of current patient loads to facilitate efficient and organized workflow
- Coordinated with other internal departments and customers to keep operations running smoothly and solve both routine and complex problems
- Provided patient education
- Authorized drug refills and provided detailed prescription information to pharmacies
- Administered and prescribed appropriate courses of treatment, including pharmaceutical medications
New Patient Coordinator
Brenton Wynn, M.D.
07.2013 - 01.2014
- Worked directly with referring providers to achieve prompt patient scheduling and ensure all pertinent medical records have been received prior to being evaluated.
- Interviewed patients to obtain medical information, weight and height measurements and vital signs.
- Liaised between patients and physicians to ensure patient comprehension of treatment plans.
- Copied, logged and scanned supporting documentation.
- Obtained accurate medical histories from patients, highlighting critical information.
Licencesed Vocational Nurse
PHS Staffing
01.2011 - 03.2013
- Performed initial client assessment and analysis to begin research process.
- Worked directly with home health agencies and our clients to achieve increased autonomy for the client.
- Cooperated and communicated effectively with physicians to ensure client satisfaction and compliance with set standards.
- Monitored fluid intake and output levels.
- Ordered and read lab tests, x-rays, MRIs, Ultrasounds, and EKGs.
Licensed Vocational Nurse
Scripps Clinic Carmel Valley
03.2009 - 02.2011
- Evaluated patient care needs, prioritized treatment, and maintained patient flow.
- Authorized drug refills and provided detailed prescription information to pharmacies.
- Responded to Code Red pages and followed through on disposition of patients.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Took advantage of opportunities for continuing education, quality assurance and performance improvement activities.
Licensed Vocational Nurse
Confident Care
07.2008 - 02.2009
- Helped residents with bathing, dressing, feeding, lifting and transferring.
- Instructed patients and family members on proper discharge care.
- Skillfully performed suture removals for patients of all ages.
- Completed all daily living tasks to enhance the quality of life of elderly patients.
- Scheduled patient admissions and discharges.
Medical Assistant
UNIVERSITY OF CALIFORNIA SAN DIEGO
04.2000 - 10.2006
- Obtained information about clients’ medical history, drug history, complaints and allergies.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Prepped and draped patients in a sterile fashion.
- Escorted patients to examination rooms.
- Measured patient spirometry.
Education
Bachelor of Science - Healthcare Administration
National University
La Jolla, CA06-2015
Diploma - Vocational Nursing
Concorde Career College
San Diego, CA2007
Associate of Science - Pre-nursing
National University
La Jolla, CA2007
Associate of Science - Medical Assisting
San Diego Mesa College
San Diego, CA1999
Skills
- Documentation skills
- Clinical support
- Data entry expertise
- Hospice philosophy understanding
- Strong clinical judgment
- Oncology authority
- Strategic decision-making
- Culturally-competent care
- Palliative care awareness
- High level of autonomy
- Supervisory training
- Scheduling
Timeline
Surgery Scheduler
IGO Medical Group
02.2025 - Current
Clinical Coordinator
California Protons Treatment Center
12.2021 - 06.2024
Medical Scribe MA
Male Fertility Specialists Of California
07.2021 - 12.2022
Medical Scribe
San Diego American Indian Health
08.2019 - 12.2019
Medical Scribe MA
CCare
01.2014 - 03.2019
New Patient Coordinator
Brenton Wynn, M.D.
07.2013 - 01.2014
Licencesed Vocational Nurse
PHS Staffing
01.2011 - 03.2013
Licensed Vocational Nurse
Scripps Clinic Carmel Valley
03.2009 - 02.2011
Licensed Vocational Nurse
Confident Care
07.2008 - 02.2009
Medical Assistant
UNIVERSITY OF CALIFORNIA SAN DIEGO
04.2000 - 10.2006
Associate of Science - Pre-nursing
National University
Associate of Science - Medical Assisting
San Diego Mesa College
Bachelor of Science - Healthcare Administration
National University
Diploma - Vocational Nursing
Concorde Career College
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