Hardworking professional with robust history of delivering top-tier coffee shop customer service. Positive and upbeat in handling order taking, food delivery, and customer relations. Comfortable working in high-volume service environments.
Overview
3
3
years of professional experience
2024
2024
years of post-secondary education
Work History
Barista Shift Supervisor
Randazzo Fresh Market
Clinton Township, Michigan
09.2024 - 07.2025
Supervised daily operations of coffee bar during peak hours.
Trained new baristas on equipment and beverage preparation techniques.
Managed inventory levels and ordered supplies to meet demand.
Ensured cleanliness and organization of workstations and customer areas.
Provided excellent customer service and resolved complaints effectively.
Receptionist
all american pets
Rochester Hills, Michigan
03.2023 - 10.2024
Managed phone calls and scheduled appointments for pet care services.
Greeted customers warmly and directed them to appropriate services.
Assisted in maintaining cleanliness and organization of the reception area.
manager
Hungry Howies Pizza & Subs
Shelby, Michigan
10.2023 - 05.2024
Managed daily operations and ensured team productivity and efficiency.
Coordinated staff schedules to meet project demands and deadlines.
Implemented training programs for new employees to enhance skills.
Facilitated communication between departments to streamline workflow.
Server
stoney creek roadhouse
Shelby, Michigan
09.2022 - 12.2023
Provided excellent customer service in a fast-paced dining environment.
Took food and drink orders accurately from patrons.
Delivered meals and beverages promptly to guests' tables.
Communicated effectively with kitchen staff to ensure timely service.
Maintained cleanliness and organization of dining area and table settings.