Jenna Bishop
Adrian,MI
Summary
Innovative professional with a proven background in developing and executing successful marketing campaigns. Adept at creating engaging written content with exceptional comprehension and writing skills. Demonstrated proficiency in sales, effectively connecting with various audiences to drive results. Seeking to utilize strategic marketing expertise, excellent writing abilities, and sales experience to enrich the library services at Gus Harrison, contributing to the educational and personal development of incarcerated individuals by providing access to valuable resources and fostering a conducive learning environment.
Overview
12
12
years of professional experience
Work History
Sales Professional
Bloomie's by Bloomingdale's
11.2022 - 04.2024
- Provided welcoming customer service by greeting and aiding shoppers upon entry, offering support throughout their shopping experience.
- Demonstrated comprehensive product knowledge of the store's merchandise, assisting customers in selecting suitable items based on features, materials, and sizes.
- Engaged proactively with customers to understand their preferences and needs, suggesting appropriate clothing items to drive sales and achieve goals.
- Delivered exceptional customer service by addressing queries, resolving issues, and ensuring customer satisfaction pre, during, and post-purchase.
Trade Show Specialist, owner
JMB Promotional Models
10.2012 - 11.2022
- Demonstrated thorough understanding of brand products/services to effectively convey their features and benefits to potential customers.
- Proactively engaged trade show attendees to spark interest in the brand and initiate conversations to generate leads.
- Collected contact information and qualified leads through meaningful conversations, identifying potential customers and capturing their interest.
- Conducted product demonstrations/presentations to showcase brand offerings, emphasizing unique selling points and driving attendee engagement.
Freelance Writer
self employed
01.2016 - 01.2020
- Created compelling and high-caliber written content, such as articles, blog posts, and web content, tailored to client specifications.
- Conducted comprehensive research on assigned topics to gather precise and pertinent information for various writing projects.
- Managed multiple tasks efficiently, meeting deadlines and delivering finished work within specified timeframes.
- Reviewed and refined written content for grammar, spelling, punctuation, and coherence, ensuring polished and error-free final drafts.
Email Marketing Specialist
The Darwin Agency
02.2015 - 02.2016
- Created and oversaw lead-generating email campaigns for businesses targeting trading and investing leads utilizing mass email marketing platforms.
- Designed and customized email templates with meticulous attention to detail, incorporating compelling call-to-actions and ensuring seamless linkage to landing and thank-you pages.
- Built email mailing lists, optimized template visuals, and conducted marketing research, including A/B testing and performance analysis.
- Managed campaign metrics in Google Sheets, monitoring key performance indicators such as email delivery rates, opens, clicks, and bounce rates.
- Provided regular updates on campaign performance to supervisors, and refined strategies based on data-driven insights.
- Wrote, proofread, and edited email content and HTML code to maintain high standards of spelling, grammar, and clarity.
- Ensured mobile compatibility of email templates, managed inbound marketing tactics, processed unsubscribe requests, and conducted comprehensive inbox testing to enhance deliverability rates before campaign deployment.
Education
Bachelor of Science - News Editorial Journalism
Central Michigan University
Mount Pleasant, MI06.2014
Indeed Assessments
- Customer service, Proficient, 07/01/21
- Attention to detail, Proficient, 05/01/24
- Legal skills, Proficient, 05/01/24
- Customer focus & orientation, Proficient, 08/01/22
- Retail customer service, Proficient, 01/01/24
jennawrites.online
Writing samples
Timeline
Sales Professional
Bloomie's by Bloomingdale's
11.2022 - 04.2024
Freelance Writer
self employed
01.2016 - 01.2020
Email Marketing Specialist
The Darwin Agency
02.2015 - 02.2016
Trade Show Specialist, owner
JMB Promotional Models
10.2012 - 11.2022
Bachelor of Science - News Editorial Journalism
Central Michigan University