Jenna Blount
Columbus,OH
Summary
Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
2
2
years of professional experience
Work History
Server
Bob Evans Restaurant
Asheville, OH
05.2024 - Current
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Hospitality Worker
Buffalo Wild Wings
Columbus, OH
11.2022 - 05.2024
- Greeted customers and provided them with menus.
- Assisted in seating guests and ensuring they were comfortable.
- Took orders accurately and communicated them to the kitchen staff promptly.
- Performed cashiering duties such as taking payments from customers using POS systems or manual methods.
- Cleaned tables, chairs, dishes, cutlery and glassware after each meal period ended.
- Restocked supplies of condiments, beverages and other items as needed.
- Monitored inventory levels for all items used in the hospitality area.
- Assisted in training new hospitality workers on proper procedures for providing quality customer service.
- Assisted guests by promptly responding to questions, requests and concerns.
- Prepared entrees, side dishes, and desserts for guests during busy periods.
- Facilitated smooth communication between different departments to address guest needs efficiently.
- Computed bills, collected payments and made change for guests.
Education
High School Diploma -
Bishop Ready High School
Columbus, OH05-2034
Skills
- Skin analysis
- Inventory Control
- Service Consultations
- Application techniques
- Customer Engagement
- Payment Processing
- Products knowledge
- Customer Service
- Beauty product demonstration
- Relationship Building
- Sales proficiency
- Beauty Trends
- Customer Consultation
- Brand Awareness
- Team Collaboration
- Makeup techniques
- Upselling strategies
- Retail experience
- Hygiene standards
- Beauty routine advice
- Makeup Application
- Demonstration skills
- Team member support
Free Lance Makeup Artist
Ive been doing event makeup for about a year now. Some events I've done have been proms, homecoming, weddings, and for important business meetings
Timeline
Server
Bob Evans Restaurant
05.2024 - Current
Hospitality Worker
Buffalo Wild Wings
11.2022 - 05.2024
High School Diploma -
Bishop Ready High School