Overview
Work History
Education
Skills
Timeline
Generic

Jenna Chavez

Tucson,AZ

Overview

3
3
years of professional experience

Work History

Shift Lead

Wendy's
07.2023 - Current
  • Supervised team members during high-volume service periods to ensure operational efficiency.
  • Trained new crew members on food safety standards and customer service protocols.
  • Managed shift scheduling to optimize staffing levels and meet customer demand.
  • Conducted inventory checks and maintained stock levels to reduce waste and enhance productivity.
  • Resolved customer complaints quickly, ensuring satisfaction and repeat business.
  • Was in charge of closing the store every night, ensuring everything was clean, stocked, and ready for opening the next morning.

Cashier

Little Caesars
09.2022 - 05.2023
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained cleanliness and organization of work area and dining space.
  • Assisted customers with menu selections and provided product recommendations.
  • Handled cash, credit, and debit transactions accurately to ensure financial integrity.
  • Collaborated with team members to ensure timely service during peak hours.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Education

High School Diploma -

Desert View
Tucson, AZ

Skills

  • Customer service
  • Food safety and preparation
  • Attention to detail
  • Employee training
  • Work delegation
  • Operations monitoring
  • Crew coordination
  • Quality control
  • Knowledge sharing
  • Shift leadership

Timeline

Shift Lead

Wendy's
07.2023 - Current

Cashier

Little Caesars
09.2022 - 05.2023

High School Diploma -

Desert View
Jenna Chavez