Jenna Chavez
Tucson,AZ
Overview
3
3
years of professional experience
Work History
Shift Lead
Wendy's
07.2023 - Current
- Supervised team members during high-volume service periods to ensure operational efficiency.
- Trained new crew members on food safety standards and customer service protocols.
- Managed shift scheduling to optimize staffing levels and meet customer demand.
- Conducted inventory checks and maintained stock levels to reduce waste and enhance productivity.
- Resolved customer complaints quickly, ensuring satisfaction and repeat business.
- Was in charge of closing the store every night, ensuring everything was clean, stocked, and ready for opening the next morning.
Cashier
Little Caesars
09.2022 - 05.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of work area and dining space.
- Assisted customers with menu selections and provided product recommendations.
- Handled cash, credit, and debit transactions accurately to ensure financial integrity.
- Collaborated with team members to ensure timely service during peak hours.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
High School Diploma -
Desert View
Tucson, AZSkills
- Customer service
- Food safety and preparation
- Attention to detail
- Employee training
- Work delegation
- Operations monitoring
- Crew coordination
- Quality control
- Knowledge sharing
- Shift leadership
Timeline
Shift Lead
Wendy's
07.2023 - Current
Cashier
Little Caesars
09.2022 - 05.2023
High School Diploma -
Desert View