Jenna Curran
Hoisington
Summary
Efficient office assistant with several years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes.
Overview
15
15
years of professional experience
2012
2012
years of post-secondary education
Work History
Office Assistant
Rosewood Services
Great Bend
08.2011 - Current
- Managed office supplies and maintained inventory.
- Filled in for boss when gone.
- Computer work.
- Paperwork.
- Take care of clients.
- Help staff when needed.
- Work other locations when needed.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Utilized office equipment such as printers, copiers, and fax machines efficiently.
- Managed inventory of office supplies and placed orders when needed.
- Maintained confidentiality of sensitive information and documents.
- Provided customer service, addressing inquiries and resolving issues promptly.
- Copied, sorted and filed records of office activities and business transactions.
- Maintained and updated filing, inventory and database systems, manually or using computer.
- Identified issues and utilized emotional intelligence and diplomatic communication to defuse.
- Help train new staff.
Education
Barron County Academy
Great Bend, KSSkills
- Office management
- Document management
- Inventory control
- Customer support
- Administrative support
- Communication skills
- Time management
- Team collaboration
- Problem resolution
- Attention to detail
- Emotional intelligence
- Conflict resolution
- Staff training
- Confidentiality maintenance
- Professional phone etiquette
- Client interaction
- Office supplies management
- Multi-line phone proficiency
- Verbal and written communication
- Positive attitude
References
References available upon request.
Timeline
Office Assistant
Rosewood Services
08.2011 - Current
Barron County Academy