Jenna Dalgety
Chicago,IL
Summary
Results-driven professional transitioning into Prompt Engineering with a focus on driving operational and technical outcomes through AI. Skilled in fine-tuning AI prompts, ensuring compliance, and automating workflows. Proven ability to identify risks, streamline processes, and act as a reference point for critical systems.
Overview
21
21
years of professional experience
2
2
Certifications
Work History
Operations Manager
Clariance, Inc.
Dallas, TX
06.2018 - Current
- Developed AI prompts attuned to the spinal implant distribution industry to automate risk assessments for Nonconformity Reports.
- Simulated FDA auditor personas using AI tools to resolve SOP nonconformities, improving compliance, and resolution strategies.
- Managed IT needs for staff, such as onboarding, technical support, and company-wide Microsoft Office suite administration (Azure, SharePoint, etc.).
- Automated Aging Receivables reporting using Excel, improving accuracy and reducing manual effort.
- Acted as the primary reference for staff, managing the Quality Management System (QMS) and ensuring FDA compliance.
- Facilitated product flow between sales representatives and the warehouse, ensuring timely deliveries and avoiding missed cases.
Software Development Intern
The Difference Engine
Chicago, IL
04.2018 - 02.2019
- Heavily leveraged as QA specialist, identifying and resolving critical bugs to ensure smooth software deployment.
- Applied meticulous testing skills to support project outcomes and improve system functionality.
- Contributed to the team’s success through attention to detail and proactive problem-solving.
- Worked with clients and product managers to collect customer requests and translate that to actual development deliverables.
Office Manager
Zanies Comedy Clubs Inc
Chicago, IL
12.2007 - 05.2018
- Directed team of 20 in tasks including payroll administration, schedule coordination and employment decisions.
- Created an online strategy including website maintenance, social media
presence, and online sales. - Handled comprehensive financial records maintenance involving accounts payable, P&L statements, and tracking daily profits.
Education
Bachelor of Arts - Theater
Columbia College, Chicago
Chicago, IL06-2002
Skills
- Microsoft office suite expert
- Operational efficiency
- Maintaining compliance
- Policies and procedures implementation
- Business administration
- Self-publishing
- Creative writing
Certification
- Prompt Engineering for ChatGPT (Coursera, 2024)
- Full-Stack Web Development bootcamp (The Coding Dojo, 2018)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Operations Manager
Clariance, Inc.
06.2018 - Current
Software Development Intern
The Difference Engine
04.2018 - 02.2019
Office Manager
Zanies Comedy Clubs Inc
12.2007 - 05.2018
Bachelor of Arts - Theater
Columbia College, Chicago