Jenna Erhart
Cincinnati,OH
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
14
14
years of professional experience
Work History
Team Lead- Sr. Digital Campaign Manager
Quotient Technology, Inc.
01.2022 - Current
- Launched 100+ campaigns, both programmatic and social media, at Ahold Delhaize and Hy-Vee retailers, across multiple CPG partners and internal Quotient teams, while adhering to their individual media nuances and approval timelines and maintaining client account load
- Led two operational initiatives to completion allowing for more automation for DCM team and reducing client issues regarding campaign delays across all product lines
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
Sr. Digital Campaign Manager
Quotient Technology, Inc.
01.2021 - 01.2022
- Facilitated relationship between Digital Campaign Management team and two major retail partners for 40+ programmatic and social media campaigns weekly.
- Reduced MLOTT by consistently optimizing budgets across various campaign platforms.
- Proactively updated internal timeline documentation to standardize across Operations and RPM Retailer Partners allowing for reduction in campaign launch delays.
Digital Campaign Manager
Quotient Technology, Inc.
01.2018 - 01.2021
- Launched 140+ unique campaigns, over seven CPG clients spanning multiple brands and retailers, for both promotion and media content with over 99% accuracy
- Conducted discovery calls and kick-off calls to align client expectations with operational timelines and delivered clear and concise action plans to ensure all client performance metrics were met within budget
- Utilized multiple database, analytics platforms, 3rd party vendors to drive cross-functional collaboration with focus on quality service delivery.
Account Executive
Robert Half Technology
01.2018 - 01.2018
- Within first four weeks converted lead for one project-based position into opportunity for multiple individuals and successfully placed two candidates
- Expertly identified customer needs, matching correct resources, and expanding to other areas of operation.
- Collaborated with internal teams to develop account strategy.
Senior Account Manager
Trivantis Corporation
01.2015 - 01.2017
- Achieved 26.5% growth within first year of assuming leadership of underserved largest partnership
- Generated 8% growth in individual markets within 1 year due to superior product knowledge and ability to match customer needs.
- Increased revenue through individual and group presentations, product education, and face to face meetings with customers
Account Representative
Trivantis Corporation
01.2010 - 01.2015
- Maintained and grew existing customer relationships 5%+ and on boarded large new US account during budget constraints.
- Implemented strategies for upselling and cross-selling products, resulting in increased revenue from existing customers.
- Successfully led product demonstrations via webinar due to becoming a Lectora Certified Author.
Education
Bachelor of Business Administration - Marketing and International Business
OHIO UNIVERSITY
Athens, OH01.2008
Skills
- Giving Constructive Feedback
- Client Support
- Goal Setting
- Team motivation
- Overseeing Daily Activities
- Account Management
- Teamwork and Collaboration
- Work Planning and Prioritization
- Coaching and Mentoring
- Documentation And Reporting
- Daily workflow improvement
Timeline
Team Lead- Sr. Digital Campaign Manager
Quotient Technology, Inc.
01.2022 - Current
Sr. Digital Campaign Manager
Quotient Technology, Inc.
01.2021 - 01.2022
Digital Campaign Manager
Quotient Technology, Inc.
01.2018 - 01.2021
Account Executive
Robert Half Technology
01.2018 - 01.2018
Senior Account Manager
Trivantis Corporation
01.2015 - 01.2017
Account Representative
Trivantis Corporation
01.2010 - 01.2015
Bachelor of Business Administration - Marketing and International Business
OHIO UNIVERSITY
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