Hi, I’m
Jenna Falls
Roanoke,VA
Summary
Enthusiastic Student with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to bring above average user skills in information technology and social media.
Overview
10
years of professional experience
Work History
Victoria SecretRoanoke, VA
Sales Associate
03.2023 - Current
Job overview
- Engaged customers in friendly, professional dialogue to determine needs.
- Helped customers find specific products, answered questions and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Assessed customer needs to provide assistance and information on product features.
The Bridge Chiropractics Charleston, SC
Clinical Associate
01.2023 - 02.2023
Job overview
- Responsibilities consist of providing clinical care with electrotherapy, physical therapy exercises, massage therapy and laser therapy to help better the health of patients.
- We seek to better educate everyone on why chiropractic’s is a good way to relieve pain, stress and live a healthier lifestyle.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Assisted patients with basic care and provided excellent service.
Bath & Body WorksCharleston, SC
Sales Associate
12.2022 - 01.2023
Job overview
- Responsibilities consist of providing warm and welcoming customer service.
- We in which provide knowledge on our products that best fit their needs and promote our sales and deals.
- We also learn to figure out stock of what products we do have and how to properly set them according to floor planning.
Kiawah Island Golf ResortCharleston, SC
Reservations Agent
07.2022 - 11.2022
Job overview
- Responsibilities consist of providing professional, clear information regarding the 5 star-Forbes resort for guests.
- Relayed information on availability, pricing and discounts to customers.
- Researched and resolved customer issues.
- Having to obtain knowledge on rates, dates, and detailed information with golf, activities, and other amenities throughout the resort.
- Assisted customers via phone by providing confirmations, answering questions and offering general information.
- Verified guest information and payment options ensuring accuracy and completeness.
- Suggested amenities suited to clients' needs.
Carilion ClinicRoanoke, VA
Dispatcher & Transporter
09.2017 - 05.2022
Job overview
- Responsibilities consist of transporting patients within the hospital to procedures and assigned rooms, transport items and equipment to different locations in the hospital, basic life skills (CPR, Heimlich Maneuver), and to present a positive attitude/experience for patients.
Care.com IncRoanoke, VA
Caregiver
09.2016 - 08.2017
Job overview
- Responsibilities were to care for two children.
- Main duties were to help towards one child that had Cerebral Palsy.
- Transport to physical therapy and working through the exercises given to help with mobility.
- Supported bathing, dressing and personal care needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Assisted with meal planning to meet nutritional plans.
Care.com IncRoanoke, VA
Caregiver
09.2015 - 08.2016
Job overview
- Responsibilities were to care for two children with disabilities.
- One struggled with autism and ADHD, the other struggled with bowel complications.
- Learning how to properly communicate and work with both kids.
- Transport to appointments/events.
Bath & Body WorksRoanoke, VA
Sales Associate
08.2014 - 08.2015
Job overview
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Developed trusting relationships with customers by making personal connections.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
GymboreeRoanoke, VA
Sales Associate
09.2013 - 07.2014
Job overview
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Collected payments and provided accurate change.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Salem Red SoxSalem, VA
Cashier
03.2013 - 09.2013
Job overview
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Education
Patrick Henry High SchoolRoanoke, VA
High School Diploma
05.2013
Virginia Western Community CollegeRoanoke, VA
Some College (No Degree) from Design And Visual Communications
Skills
- Customer Service
- Cash Handling
- Problem-Solving
- Display Setup
- Merchandising Knowledge
- Stockroom Upkeep
- Product Recommendations
- Excellent Communication Skills
- Friendly and Outgoing
- Listening Skills
- Team Player Mentality
- Microsoft Office Programs
- Good Work Ethic
- Hardworking
- Adobe Creative Cloud Programs
- Keyboarding Skills
- Illustration
- Creativity
- Film Photography
- Typography
- Painting
- Singing
Timeline
Sales Associate
Victoria Secret
03.2023 - Current
Clinical Associate
The Bridge Chiropractics
01.2023 - 02.2023
Sales Associate
Bath & Body Works
12.2022 - 01.2023
Reservations Agent
Kiawah Island Golf Resort
07.2022 - 11.2022
Dispatcher & Transporter
Carilion Clinic
09.2017 - 05.2022
Caregiver
Care.com Inc
09.2016 - 08.2017
Caregiver
Care.com Inc
09.2015 - 08.2016
Sales Associate
Bath & Body Works
08.2014 - 08.2015
Sales Associate
Gymboree
09.2013 - 07.2014
Cashier
Salem Red Sox
03.2013 - 09.2013
Patrick Henry High School
High School Diploma
Virginia Western Community College
Some College (No Degree) from Design And Visual Communications
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