JENNA FOURNIER
Cicero,NY
Summary
Student with a strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
5
5
years of professional experience
Work History
Pharmacy Technician
Wegmans Pharmacy
10.2022 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
Tutor
Neighbor- Julia
03.2021 - Current
- Communicate students' progress to students, parents or teachers in written progress reports, in person, by phone, or by email
- Schedule tutoring appointments with students or their parents
Tutor
Neighbor- Stasia
05.2020 - Current
- Provide private instruction to individual or small groups of students to improve academic performance, improve occupational skills, or prepare for academic or occupational tests
- Schedule tutoring appointments with students or their parents
- Review class material with students by discussing text, working solutions to problems, or reviewing worksheets or other assignments
Cashier
Wegmans
06.2021 - 10.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked in cafe and self check out to assist customers with other check out options.
Tutor
Neighbor-Hunter & Sully
11.2020 - 04.2021
- Schedule tutoring appointments with students or their parents
- Collaborate with students, parents, teachers, school administrators, or counselors to determine student needs, develop tutoring plans, or assess student progress
Education
High School Diploma -
Cicero- North Syracuse High School
Cicero06-2023
Bachelor of Science - Pharmaceutical Sciences
St. John Fisher University
Pittsford06-2027
Ph.D. - Pharmacy
St. John Fisher University
Pittsford06-2029
Skills
- Medication dispensing
- Inventory management
- HIPAA compliance
- Customer service
- Effective communication
- Attention to detail
Timeline
Pharmacy Technician
Wegmans Pharmacy
10.2022 - Current
Cashier
Wegmans
06.2021 - 10.2022
Tutor
Neighbor- Julia
03.2021 - Current
Tutor
Neighbor-Hunter & Sully
11.2020 - 04.2021
Tutor
Neighbor- Stasia
05.2020 - Current
High School Diploma -
Cicero- North Syracuse High School
Bachelor of Science - Pharmaceutical Sciences
St. John Fisher University
Ph.D. - Pharmacy
St. John Fisher University
Similar Profiles
Mackenzie GallMackenzie Gall
Pharmacy Technician at Wegmans PharmacyPharmacy Technician at Wegmans Pharmacy
Joshua KellyJoshua Kelly
Pharmacist at Wegmans PharmacyPharmacist at Wegmans Pharmacy
Violet RichardsonViolet Richardson
Pharmacy Technician at Wegmans PharmacyPharmacy Technician at Wegmans Pharmacy
Jazmyne BarrJazmyne Barr
Inventory Specialist at United Auto Supply Inc.Inventory Specialist at United Auto Supply Inc.
Mary ManganMary Mangan
Registered Nurse at Syracuse City School DistrictRegistered Nurse at Syracuse City School District