Jenna Garner
Havana,AR
Summary
Highly-motivated entry level Medical Coder/Biller with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Always eager to advance my knowledge and career.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Petit Jean State Park
Morrilton, AR
09.2019 - 01.2020
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Greeted customers, answered questions and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Customer Service Representative
Wal-Mart Supercenter
Russellville, AR
11.2016 - 08.2019
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed strong customer relationships to encourage repeat business.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Education
Billing And Coding Professional Certificate - Billing And Coding
Penn Foster Career School
Scranton, PA05-2024
Certification Course - EMT
University of Arkansas Community College-Morrilton
Morrilton, AR05-2017
Some College (No Degree) - Nursing
Arkansas Tech University
Russellville, ARSkills
- Call Management
- High-energy attitude
- Positive and professional
- Critical Thinking
- Medical terminology knowledge
- Microsoft Excel
- Microsoft PowerPoint
- Spreadsheets
- Conflict Mediation
- Microsoft Office expertise
- Multi-Task Management
- Multitasking and Organization
- HIPAA Compliance
- Quality Assurance
- Advanced anatomy knowledge
Certification
- Recently completed my CBCS certification course and scheduled to take the NHA CBCS exam.
Timeline
Server
Petit Jean State Park
09.2019 - 01.2020
Customer Service Representative
Wal-Mart Supercenter
11.2016 - 08.2019
Billing And Coding Professional Certificate - Billing And Coding
Penn Foster Career School
Certification Course - EMT
University of Arkansas Community College-Morrilton
Some College (No Degree) - Nursing
Arkansas Tech University
Similar Profiles
Martin GersMartin Gers
Vineyard Worker at Domaine "Petit Jean Pienne"Vineyard Worker at Domaine "Petit Jean Pienne"
Nance BourguesNance Bourgues
Laborer at SARL EPC PETIT JEANLaborer at SARL EPC PETIT JEAN
EMMA BRADYEMMA BRADY
Youth Conservation Corps (YCC) crewmember at York River State Park, Sky Meadows State Park, and Grayson Highlands State ParkYouth Conservation Corps (YCC) crewmember at York River State Park, Sky Meadows State Park, and Grayson Highlands State Park