JENNA HOFFNER
Lumberton,New Jersey
Summary
Detail-oriented Account Manager with comprehensive experience managing employer-client relationships and developing new business deals. Focused on managing accounts systematically to maximize sales. Dedicated professional successful at introducing new products and expanding network connections. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Account Manager
C.H. Robinson
, NJ
08.2023 - Current
- Developed and maintained relationships with key accounts to ensure customer satisfaction while increasing product volume for quarterly goals.
- Created comprehensive reports on account performance and presented them to senior management for new vendor sales.
- Managed multiple accounts simultaneously while meeting deadlines and always exceeding quarterly goals.
- Designed promotional strategies to increase sales volume for future deals with existing customers to extend business.
- Identified and developed new markets for products or services and presented them at trade shows arouund the country.
Embryologist
Reproductive Medicine Associates Of PA
06.2022 - 07.2023
- Maintained records, documents and samples with Excel to track consistent progress.
- Assessed and graded health and development of embryos through morphologic evaluation.
- Maintained accurate records of all methods and research conducted and wrote in-depth medical reports.
- Isolated eggs from follicular fluids to prepare eggs for next stage of treatment.
- Executed processes such as embryo transfers, egg fertilization, egg retrieval, sperm injection (ICSI), assisting hatching (AH) and sperm preparation for over 12 patients per week.
- Utilized cryopreservation processes to freeze healthy embryos.
- Followed strict laboratory procedures to collect pertinent data and document QC activities.
Andrologist/Pediatric Endocrinology
Reproductive Medicine Associates Of NJ
Marlton, NJ
02.2021 - 06.2022
- Perform Cyropreservations of semen samples, Semen Analysis, prepared interuterine semen samples.
- Used microscopic methods to conduct detailed semen analysis to test sperm count and motility.
- Freeze DNA Fragmentation samples for research and prepped VOR samples needed for IVF cases.
- Teamed with other physicians, specialists, and health care providers to provide well-rounded care for complex cases.
- Operate Blood Analyzers ( Siemens CP and Roche e601)
- Manage technicians and assign tasks for optimal success in laboratory and successful day to day operations.
Account Manager
Beacon Infusion Healthcare Services
, NJ
01.2019 - 01.2021
- Follow up on inbound sales
- Cover sales/marketing which includes handling sales inquires
- Establish new business with customers and serve existing clients
- Organize/conduct presentations to potential customers and understand all biological specialties such as cardiology, neurology, gastroenterology and rheumatology.
- Research and identify new leads that generate business and establish CRM database leads to come quicker.
Research Assistant
Rowan University
Glassboro, NJ
01.2017 - 05.2020
- Under the supervision of Dr.Soto: Researching the development of purkinje cells our goal was to know at the molecular level how alterations in the growth of those neurons affect behavior. The answers could lead to future research to find treatments for a range of common neurodevelopmental disorders, from autism to schizophrenia.
Education
Bachelor of Science - Biology
Rowan University
Glassboro, NJ05.2020
Skills
- Schedule Coordination
- Data Analysis
- MS Office (word powerpoint, excel)
- Sales Presentations
- Market Research
- Profitability Optimization
- Client Relationship Management
- Exceptional Multi-Tasker
- Territory Management
Accomplishments
- Improved delivery of our perishable products by reorganizing a new delivery system, realizing overall increase in customer satisfaction and cost efficiency.
- Developed highly effective sales training strategies as Sales Manager of a 2-person team.
- Exceeded sales goals by average of 25% in 2023.
Timeline
Account Manager
C.H. Robinson
08.2023 - Current
Embryologist
Reproductive Medicine Associates Of PA
06.2022 - 07.2023
Andrologist/Pediatric Endocrinology
Reproductive Medicine Associates Of NJ
02.2021 - 06.2022
Account Manager
Beacon Infusion Healthcare Services
01.2019 - 01.2021
Research Assistant
Rowan University
01.2017 - 05.2020
Bachelor of Science - Biology
Rowan University