Summary
Overview
Work History
Education
Skills
Timeline
Terms & Abbreviations
Generic

Jenna Kelly

Medical Assistant
Biddeford,ME

Summary

Dependable [Job Title] successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

7
7
years of professional experience

Work History

Server

East Restaurant & Lounge
05.2021 - 01.2025
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Server Manager

Thai Taste
04.2018 - 01.2020
  • Trained servers on order management, food service quality and how to build rapport with guests.
  • Led team of servers to consistently meet customer service and sales targets.
  • Enforced compliance with food safety and sanitation standards throughout restaurant.
  • Monitored server performance and provided feedback to enhance server delivery.

Education

High School Diploma -

Saco Old Orchard Beach Adult Education
Saco Me
06-2025

High School Diploma -

NorthEast Techinal Institute
Aubern ME
03-2026

Skills

Strong work ethic

Safe food handling

Guest engagement

Hospitality service expertise

Timeline

Server

East Restaurant & Lounge
05.2021 - 01.2025

Server Manager

Thai Taste
04.2018 - 01.2020

High School Diploma -

Saco Old Orchard Beach Adult Education

High School Diploma -

NorthEast Techinal Institute

Terms & Abbreviations

  • Chapter 49: Pharmacology
  • Term/Abbreviation - Meaning
  • BSA -
  • OTC -
  • DEA -
  • DOJ -
  • FDA -
  • PDR -
  • DAW -
  • Rx -
  • Indication -
  • Contraindication -
  • Analgesic -
  • Antibiotic -
  • Anticoagulant -
  • Antiemetic -
  • Antipyretic -
  • Antitussive -
Jenna KellyMedical Assistant