Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Jenna Lance

Whitehall,PA

Summary

Results-driven student with proven leadership skills, seeking a position as a Resident Assistant. Adept at fostering positive relationships and maintaining open communication, demonstrated through successful leadership roles. Handles team needs with forward-thinking strategies and a strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with a resourceful and upbeat nature.

Overview

3
3
years of professional experience

Work History

Shift Leader

Saladworks
03.2022 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.

Sales Associate

Forever 21
11.2021 - 02.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Managed returns, exchanges and refunds in accordance with store policy.

Sandwich Artist

Subway
06.2021 - 11.2021
  • Kept workplace clean and organized in line with restaurant policies.
  • Greeted guests, promoted specials, and took orders.
  • Prepared and presented food in compliance with health and safety guidelines.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Assisted customers in choosing menu items by providing food-complementing information.

Education

Bachelor of Arts - Marketing

Pace University
New York, NY
05.2027

High School Diploma -

Whitehall High School
Whitehall, PA
06.2023

Skills

  • Customer Service Management
  • Staff Development
  • Team Motivation
  • Team Supervision
  • Staff Education and Training
  • Cash Handling
  • Conflict Resolution
  • Creative Problem-Solving
  • Interpersonal Relations

Accomplishments

  • Won Hope and Healing Judges Honors for painting "Blooming In Color"; underscores commitment to producing standout artwork and reflects dedication to artistic excellence.
  • Awarded "Rookie of the Year" award from high school marching band for displaying teamwork, commitment, and adaptability, contributing to the band's overall success.
  • Elected as Section Leader for marching band; coordinated rehearsals, maintained precision in musical and marching techniques, and fostered a positive, collaborative atmosphere within the section.
  • Supervised team of 6 staff members.

Timeline

Shift Leader

Saladworks
03.2022 - Current

Sales Associate

Forever 21
11.2021 - 02.2022

Sandwich Artist

Subway
06.2021 - 11.2021

Bachelor of Arts - Marketing

Pace University

High School Diploma -

Whitehall High School

Similar Profiles

CREATE PROFILE
Jenna Lance