Jenna Little
Brunswick,GA
Summary
Proven track record of enhancing customer satisfaction & streamlining operations (at National Truck Stop), showcasing strong multitasking & customer relations skills. Achieved significant sales growth through innovative merchandising strategies and demonstrated ability to meet deadlines consistently, with a commitment to positive outcomes & team motivation.
Organized, dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Assistant Manager
National Truck Stop
2023.10 - Current
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
Delivery Driver
Domino's Pizza
2022.06 - 2023.10
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Transcriptionist
Rev
2020.02 - 2022.06
- Followed specific guidelines and style rules to meet clients' requirements and maintain consistency.
- Enhanced transcription accuracy by diligently proofreading and editing final documents.
- Strived to deliver transcribed documents to appropriate personnel on time to increase chances of future collaboration.
- Used headsets and transcribing software to take dictation of various documents.
Waitress
Ruby Tuesday
2014.04 - 2020.02
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
Education
High School Diploma -
Brantley County High School
Nahunta, GA05.2007
Skills
- Customer Relations
- Team motivation
- Product and service knowledge
- Positive Attitude
- Valid Driver's License
- Punctual and Reliable
- Fast Typing Speed
- Meeting Deadlines Consistently
- Strong grammar knowledge
- Proofreading proficiency
- Strong multitasking
- Cash Handling
Timeline
Assistant Manager
National Truck Stop
2023.10 - Current
Delivery Driver
Domino's Pizza
2022.06 - 2023.10
Transcriptionist
Rev
2020.02 - 2022.06
Waitress
Ruby Tuesday
2014.04 - 2020.02
High School Diploma -
Brantley County High School