Jenna Lungu
Santa Barbara,CA
Summary
People-oriented Shift Leader successful at executing new initiatives. Committed to creating workplace culture consistent with organization's mission and values. Continuously evaluates operations for safety concerns and implements strategies to reach targets.
Overview
5
5
years of professional experience
Work History
Shift Lead
Backyard Bowls
Santa Barbara, CA
04.2021 - Current
- Performed opening and closing procedures such as setting alarm systems, counting money.
- Handled cash register transactions accurately while providing excellent customer service.
- Supervised staff during shift changes and ensured transition went smoothly.
- Delegated tasks to employees and monitored activities and task completion.
- Provided assistance to customers with inquiries, requests and complaints.
- Greeted customers warmly upon arrival and provided them with information about products or services available.
Team Member
Blaze Pizza
Davis, CA
02.2019 - 03.2021
- Collaborated with team members to maximize productivity and efficiency.
- Received, processed, and stocked merchandise in accordance with store policies.
- Operated cash registers to process payments from customers.
- Maintained a clean and organized work area throughout shift.
- Built and maintained working relationships with peers and upper management.
Education
Associate of Science - Nursing
Santa Barbara City College
Santa Barbara, CAHigh School Diploma -
Davis Senior High School
Davis, CA06-2020
Skills
- POS System Operation
- Staff Training and Development
- Goal Setting and Tracking
- Team Collaboration and Leadership
- Positive and professional
- Team Leadership
- Operations Monitoring
References
References available upon request.
Timeline
Shift Lead
Backyard Bowls
04.2021 - Current
Team Member
Blaze Pizza
02.2019 - 03.2021
Associate of Science - Nursing
Santa Barbara City College
High School Diploma -
Davis Senior High School
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