Jenna Mason
Clermont
Summary
Dedicated catering professional with strong skills in food safety, presentation, and coordination. Proven ability to provide exceptional customer service in high-volume events.
Overview
5
5
years of professional experience
Work History
Catering Staff Member
Mission BBQ
Orlando, FL
02.2023 - Current
- Provided exceptional customer service during high-volume events, ensuring guest satisfaction and timely food delivery.
- Coordinated with kitchen staff to prepare and present menu items according to established quality standards.
- Maintained cleanliness and organization of service areas, adhering to health and safety regulations.
- Assisted in setup and breakdown of catering events, optimizing workflow efficiency for team members.
- Trained new staff on service protocols and company standards, enhancing team performance and consistency.
Restaurant Hostess
Outback Steakhouse
Clermont, FL
01.2021 - 07.2022
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservations and waitlists using OpenTable system.
- Coordinated with kitchen and serving staff for efficient table turnover.
- Handled customer inquiries and resolved concerns promptly.
- Maintained cleanliness and organization of front-of-house areas.
- Monitored dining room activity to optimize guest flow and satisfaction.
- Assisted in training new host staff on operational procedures.
Education
No Degree -
Lake Minneola High
Minneola, FL05-2022
Skills
- Table setting
- Food safety
- Food presentation
- Sanitation practices
Timeline
Catering Staff Member
Mission BBQ
02.2023 - Current
Restaurant Hostess
Outback Steakhouse
01.2021 - 07.2022
No Degree -
Lake Minneola High