Jenna Massi
Hillsborough Township,NJ
Summary
Creative student with a passion for communications and public relations in concentrations of fashion, social media, etc. Experience in sales, food, and customer service, as well as multiple leadership positions. Knowledge of marketing and advertising strategies.
Overview
2
2
years of professional experience
Work History
Sales Associate
Hand And Stone Massage And Facial
04.2023 - 08.2023
- Built relationships with customers to encourage repeat business.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Managed returns, exchanges and refunds in accordance with store policy.
Food Service Worker
Sweetberry Bowls
01.2022 - 01.2023
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Greeted customers at counter to fulfill requests and answer questions.
Babysitter
Family Friends And Neighbors
03.2021 - 06.2021
- Communicated positively with children and guardians.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
Education
Bachelor of Arts - Communications And Public Relations
Rutgers, The State University of New Jersey
New Brunswick, NJ05.2027
High School Diploma -
Hillsborough High School
Hillsborough, NJ06.2023
Skills
- Customer Service
- Social Media
- Problem-solving skills
- Relationship Building
- Verbal/written communication
- Sales Strategies
- Creative Thinking
- Fashion Illustration
- Imaginative thinking
- Effective writing
- Artistic Creativity
Fashion illustration
Enthusiastically pursue fashion illustration as a hobby, showcasing artwork on social media platforms. Dedicated to refining skills and exploring trends, with aspirations to integrate this passion into future career endeavors.
Timeline
Sales Associate
Hand And Stone Massage And Facial
04.2023 - 08.2023
Food Service Worker
Sweetberry Bowls
01.2022 - 01.2023
Babysitter
Family Friends And Neighbors
03.2021 - 06.2021
Bachelor of Arts - Communications And Public Relations
Rutgers, The State University of New Jersey
High School Diploma -
Hillsborough High School