Jenna Mattison
Marcellus,NY
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
3
3
years of professional experience
Work History
Server
Camillus Golf Club
04.2023 - 08.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Volunteer
Club Syrv
01.2021 - 04.2022
- Educated young people about volleyball, Helped them to achieve better skills and mental toughness as it relates to the game.
Education
Bachelor of Science - Occupational Therapy
Nazareth University
Pittsford, NY05.2027
Skills
- Dining Customer Service
- Cash Handling
- Menu Memorization
- Check Payment Processing
- Buffet Setup and Takedown
- Order Accuracy
- Table Setting Arrangements
- Stocking and Replenishing
- Server Training
Volleyball
Member of the Nazareth Womens' Volleyball Team
Member of the Nazareth Christian Fellowship
Timeline
Server
Camillus Golf Club
04.2023 - 08.2023
Volunteer
Club Syrv
01.2021 - 04.2022
Bachelor of Science - Occupational Therapy
Nazareth University
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