Jenna Maurer
Waco,TX
Summary
Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Talented multitasker while doing multiple job titles at once. Reliable and hardworking ready for anything. Thriving with multitasking and a fast paced environment. Good with money handling and time management abilities.
Overview
5
5
years of professional experience
Work History
Server
Georges Restaurant
Waco, TX
03.2023 - Current
- Greeted guests and provided menus.
- Assisted in training new servers.
- Presented menus and answered questions regarding items.
- Stayed informed about daily specials, new menu items, promotions.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
Bartender
Applebee's Neighborhood Grill & Bar
Waco, TX
02.2022 - Current
- Managed multiple sections and bar area while holding customer relationships
- Trained new bartenders on drink preparation and upselling techniques.
- Operated POS terminals to input orders, split bills and calculate totals.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Showed new managers what to do, trained hosts, bartenders, cooks and servers
Cashier
Sprouts Farmers Market Inc, Grocery
Carlsbad, CA
01.2022 - 02.2022
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Second job at time, fast working on scanning products, price checks, returns, handling store coupons, and giving correct change
- Responsible for what was in the drawer at the end of the night and cleaning the station.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Helped customers find specific products, answered questions and offered product advice.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Nanny
personal
San Marcos, CA
08.2021 - 01.2022
- Tended to children's general needs while providing supervision for safety in day-to-day activities.
- Created nurturing, safe environments to promote emotional, social and intellectual growth.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
Sales Associate
Hollister Co
Carlsbad, CA
10.2019 - 12.2020
- Customer satisfaction including helping find merchandise and checking the back and greeting when they came into the store.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Answered incoming telephone calls to provide store, products and services information.
- Helped customers find specific products, answered questions and offered product advice.
- Collected payments and provided accurate change.
Sales Associate
Golf Cart Repairs Atlanta
Carlsbad, CA
06.2020 - 09.2020
- Fill in desk receptionist.
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Made invoices for all set repairs.
Education
deploma -
El Camino High School
06.2020
Skills
- Suggestive Selling
- Outstanding Customer Service
- Health Codes Compliance
- Cleaning and Sanitizing
- POS Systems
- Customer Service
- Cash Handling
- Employee Training
- Activities Planning
- Social Integration
- Skill Building
- Creative Thinking
- Child Safety
- Time Management
- Dependable and Responsible
Interests
Activities
, I’ve done a lot of volunteer work while in high school. Helped veterans at events, did races, volunteered at summer camps every summer as a childcare teacher. Teacher during church for toddlers and events for the church at nigh watching kids weekly. Helped provide food at summer events and passing out food to the homeless during the holidays.
2
Timeline
Server
Georges Restaurant
03.2023 - Current
Bartender
Applebee's Neighborhood Grill & Bar
02.2022 - Current
Cashier
Sprouts Farmers Market Inc, Grocery
01.2022 - 02.2022
Nanny
personal
08.2021 - 01.2022
Sales Associate
Golf Cart Repairs Atlanta
06.2020 - 09.2020
Sales Associate
Hollister Co
10.2019 - 12.2020
deploma -
El Camino High School
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