Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jenna O'Nevins

Grove

Summary

Detail-oriented professional with strong customer service and problem-solving skills. Committed to enhancing dining experiences and maintaining service standards.

Overview

3
3
years of professional experience

Work History

Hostess Manager

Ribcrib
Grove, OK
05.2025 - Current
  • Managed guest seating arrangements to optimize restaurant flow and enhance dining experiences.
  • Assisted in training new hosts on company policies and customer service standards.
  • Monitored dining area for cleanliness and prompt service, addressing issues immediately.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times..

Cashier

Oklahoma State University, 250 McElroy Hall
Stillwater, OK
01.2025 - 05.2025
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained accurate cash drawer and balanced registers at shift end.
  • Stocked, tagged and displayed merchandise as required.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Hostess

Ribcrib
Grove, OK
03.2023 - 01.2025
  • Monitored dining area cleanliness, ensuring compliance with health regulations and enhancing ambiance.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Education

No Degree -

Oklahoma State University
Stillwater, OK

High School Diploma -

Grove High School
Grove, OK
05-2024

Skills

  • Customer service
  • Problem-solving
  • Reliability
  • Guest relations

Timeline

Hostess Manager

Ribcrib
05.2025 - Current

Cashier

Oklahoma State University, 250 McElroy Hall
01.2025 - 05.2025

Hostess

Ribcrib
03.2023 - 01.2025

No Degree -

Oklahoma State University

High School Diploma -

Grove High School