Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yvonne Valera

Windsor,CO

Summary

Dynamic Hostess Manager at Sol De Jalisco Mexican Restaurant, adept at enhancing customer engagement and optimizing dining room management. Excelled in high-pressure environments, improving wait time estimates and fostering team collaboration. Leveraged effective time management and foreign language skills to elevate guest experiences and streamline operations.

Overview

1
1
year of professional experience

Work History

Hostess Manager

Sol De Jalisco Mexican Restaurant
10.2023 - 05.2024
  • Managed high-pressure situations with poise, maintaining excellent customer service during peak hours.
  • Fostered a positive work atmosphere, promoting open communication between staff and management.
  • Contributed to overall restaurant success by proactively addressing operational challenges as they arose.
  • Maintained up-to-date knowledge of menu offerings and specials, providing accurate information to guests upon arrival.
  • Improved wait time estimates by monitoring restaurant capacity and implementing efficient seating strategies.

Education

High School Diploma -

Sierra Vista
Whittier, CA
06-2024

Associate of Science -

Front Range Community College
Fort Collins, CO
05-2027

Skills

  • Customer service
  • Team collaboration
  • Multitasking proficiency
  • Effective time management
  • Server support
  • Foreign language skills
  • Dining room management
  • Customer engagement
  • Hospitality and accommodation
  • Front of house organization
  • Effective multitasking
  • Customer service expertise
  • Greeting guests
  • Payment processing

Languages

Spanish
English

Timeline

Hostess Manager

Sol De Jalisco Mexican Restaurant
10.2023 - 05.2024

High School Diploma -

Sierra Vista

Associate of Science -

Front Range Community College

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