Jenna Smith
Albany,Oregon
Summary
Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Shift Manager
Pollen Superfood Cafe
02.2022 - Current
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Greeted customers at counter to fulfill requests and answer questions.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
Team Member
Pushkin's Bakery And Cafe
06.2019 - 03.2020
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Utilized POS system to receive and process food and beverage orders.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Childcare
Auburn Racquet Fitness Club
06.2017 - 08.2018
- Monitored children's activities to verify safety and wellbeing.
- Implemented daily routines and activities to stimulate and engage children.
- Created safe and engaging learning environment for groups of diverse children with various learning styles.
- Dispensed snacks and meals to children in accordance with nutritional guidelines.
Education
Bachelor of Science - Psychology
Oregon State University
Corvallis, OR09.2023
Minor - Chemistry
Oregon State University
Corvallis, OR06.2023
Skills
- Directing Team Members
- Staff Training and Onboarding
- Inventory Control
- Energetic and Enthusiastic
- POS Transactions
- Opening and Closing Procedures
- Food Safety and Sanitation
- Scheduling and Coordinating
- Adaptable and Flexible
- Money Handling
Certification
- Oregon Food Handler Certification
- OLCC Certification
Timeline
Shift Manager
Pollen Superfood Cafe
02.2022 - Current
Team Member
Pushkin's Bakery And Cafe
06.2019 - 03.2020
Childcare
Auburn Racquet Fitness Club
06.2017 - 08.2018
Bachelor of Science - Psychology
Oregon State University
Minor - Chemistry
Oregon State University
- Oregon Food Handler Certification
- OLCC Certification
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