Jenna Sprow
East Lansing,MI
Summary
Works well while interacting with customers in fast paced environments. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and optimal efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier
Hy-Vee
06.2025 - 08.2025
- Greeted customers entering store and responded to customer needs
- Worked flexible schedule and extra shifts to meet business needs.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Custodian/Cashier
Rochester Recreational Center
09.2021 - 12.2024
- Interacted face to face with customers and developed problem-solving skills.
- Learned the roles of other departments to provide coverage and keep facilities in operation.
- Clean and sanitize restrooms, sinks, countertops and other surfaces.
Sales Associate
Famous Footwear
06.2022 - 10.2022
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Developed promotional strategies to increase sales volume.
Board and Brush
Carrie Wacholz
07.2021 - 02.2022
- Instructed and led small group art classes.
- Used Adobe Illustrator to design and edit stencils for customers.
- Utilized a variety of hand tools such as brushes, screwdrivers, putty knives.
Education
Bachelor of Science - Human Biology
Michigan State University
East Lansing, MI04-2028
Emergency Medical Technician Initial Course
Allied Medical Training
Edina, MN05-2025
High School Diploma -
John Marshall High School
06-2024
Skills
- Problem-solving
- Excellent communication skills
- Customer engagement
- Reliability and punctuality
- Teamwork and collaboration
- Patience and empathy
- Work ethic and integrity
- Customer service
Certification
- EMT - Emergency Medical Technician
- BLS Provider
- NIMS IS-700
- NIMS ICS-100
Timeline
Cashier
Hy-Vee
06.2025 - 08.2025
Sales Associate
Famous Footwear
06.2022 - 10.2022
Custodian/Cashier
Rochester Recreational Center
09.2021 - 12.2024
Board and Brush
Carrie Wacholz
07.2021 - 02.2022
Bachelor of Science - Human Biology
Michigan State University
Emergency Medical Technician Initial Course
Allied Medical Training
High School Diploma -
John Marshall High School
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