Summary
Overview
Work History
Education
Skills
Timeline
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Jenna Staico

Philadelphia,PA

Summary

Seasoned property manager bringing proven skills in negotiating, preparing, and finalizing lease agreements. Talents for leveraging knowledge of current real estate trends to maintain properties and retain occupants. Dedicated to maintaining equipment functionality by managing routine inspections. Responsible, positive, and diligent.

Overview

9
9
years of professional experience

Work History

Restaurant Manager

North Broad Dining, LLC
02.2024 - Current
  • Develop menus and pricing strategies to maximize profits and optimize customer satisfaction
  • Implement cost control measures to manage expenses and boost profitability
  • Monitor food preparation methods to guarantee adherence to health standards
  • Train and coach new staff on restaurant policies and procedures
  • Professionally resolve customer complaints to ensure satisfaction
  • Manage restaurant inventory and stock levels to meet demand
  • Plan and execute staff schedules
  • Run payroll
  • Bookkeeper (reconcile monthly, accounts receivable, accounts payable).

Real Estate Agent

Compass
10.2018 - Current
  • Listed/sold over $3MM in properties
  • Helped companies lease up rentals
  • Schedule/ conduct all property tours
  • Keep clients happy by providing a professional and positive environment.

Liaison Between Property Owner and Property Management Team With a New Development Project

North Broad Living Management
01.2022 - 02.2024
  • Train new Property Management team
  • Handle all communication between subcontractors and ownership
  • Keep an organized spreadsheet for all warranty work, punch lists, contracts, and building procedures
  • Maintain lease up goals, schedule daily conference calls with Leasing Agent, and Property Manager
  • Go over monthly financials with the owner and compare budget to actual, and discover alternative options that allow a larger profit margin
  • Schedule all maintenance work performed.

Property Manager

North Broad Living Management
05.2015 - 01.2022
  • Handle all resident billing and payment processing, resident notices, renewals, and transfers
  • Maintain all property rentals by advertising and filling vacancies
  • Negotiate and enforce leases
  • Establish rental rates by surveying local rental market
  • Set budgets for all properties, prepare financial reporting, schedule expenditures, and summarize all data and trends
  • Responsible for all accounts payable and receivable, maintain bookkeeping
  • Lease all units, set appointments, schedule and coordinate with current residents
  • Develop a strategy to accomplish all goals, stay organized, add value to the company, and remain 98% leased
  • Redline lease with lawyers' property owner
  • Maintain all building systems, and scheduled all maintenance throughout 9 properties
  • Create, execute, and upload all leases
  • Keep up to date with social media, craigslist, and schedule tenant events for more exposure
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards
  • Respond to all emergencies (24/7 on call)
  • Sign and maintain all contracts for property security, preventative maintenance, landscaping and snow removal, marketing agreements, etc
  • Handle water conservation, and electric rates
  • Schedule alarm maintenance, fire and safety inspections.

Education

ServSafe Manager Certification -

ServSafe
06.2024

Intro to Real Estate Finance and Investment course -

ULI
Philadelphia, PA
11.2020

Real Estate License -

NJ And PA Real Estate Commission
10.2018

Bachelor's Degree - Criminal Justice

Temple University
05.2015

Skills

  • Motivation for sales
  • Negotiation
  • High level of organization
  • Internal communications
  • Property tours and inspections
  • Maintenance knowledge
  • Maintenance Scheduling
  • Multi-family property management
  • Office management
  • Buildium Software
  • Microsoft Word
  • Excel
  • Leasing
  • Contracts
  • Marketing
  • Money management
  • Inventory control and record keeping
  • Team Management
  • Staff Scheduling
  • Schedule Coordination
  • Property Inspections
  • Customer service-focused
  • Exceptional oral and written communication skills
  • Tenant relations

Timeline

Restaurant Manager

North Broad Dining, LLC
02.2024 - Current

Liaison Between Property Owner and Property Management Team With a New Development Project

North Broad Living Management
01.2022 - 02.2024

Real Estate Agent

Compass
10.2018 - Current

Property Manager

North Broad Living Management
05.2015 - 01.2022

ServSafe Manager Certification -

ServSafe

Intro to Real Estate Finance and Investment course -

ULI

Real Estate License -

NJ And PA Real Estate Commission

Bachelor's Degree - Criminal Justice

Temple University

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