Jenna S Walker
Clemmons,NC
Summary
Seasoned hospitality professional with 28 years of experience in food service and customer relations. Dedicated to delivering attentive service, building lasting customer relationships,and enhancing the overall experience through professionalism and attention to detail.
Overview
27
27
years of professional experience
Work History
Server
Kermit’s Hotdog House
Winston-Salem, NC
10.1998 - Current
Floater
Hillsdale Baptist Preschool
Advance, NC
01.2021 - 01.2025
- -Assist teachers with daily classroom activities as needed
- -Prepare daily snacks for students
- -Assist with getting students to and from parents vehicles
Credit Analyst
The Cook and Boardman Group, LLC
Winston-Salem, NC
03.2016 - 06.2019
- -Back-up daily cash application
- -Advise on how payment is to be posted for specified customer payment applications
- -Contact customers to secure payment or ascertain reason for non-payment
- -Construct customer service report for monthly meetings with sales associates
- -Prepare lien waivers as requested
- -Prepare monthly customer statements
- -Work with individuals in branches to resolve customer issues
Accounts Receivable Specialist
Camco Manufacturing, Inc.
Greensboro, NC
01.2012 - 02.2016
- -Perform customer billing for products delivered on a daily basis
- -Manage accounts receivable for large volume customer accounts
- -Perform collection calls to collect on past due monies
- -Post daily lockbox and ACH remittances to appropriate customer accounts
- -Research and verify customer debits and credits
Contract/Filing Specialist
Patterson Pope
Greensboro, NC
01.2001 - 01.2011
- -Performed numerous file conversions
- -Assisted with large file moves from one location to another
- -Interfiled files within various companies
District Administrative Associate
Airgas National Welders
Winston-Salem, Greensboro, Colfax, NC
09.2004 - 07.2010
- -Managed accounts receivable on a daily basis for numerous customer accounts
- -Organized accounts payable for outstanding invoices
- -Maintained filling of customer deliveries
- -Performed billing of customer deliveries on a daily basis
- -Conducted personnel and employee payroll bi-weekly for numerous branches within company
Education
Bachelor of Science - Accounting
Strayer University
Greensboro, NC06-2015
General Course Studies
Forsyth Technical Community College
Winston-Salem, NC05-2004
High school diploma - undefined
Robert B. Glenn High School
Kernersville, NC01-2002
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Floater
Hillsdale Baptist Preschool
01.2021 - 01.2025
Credit Analyst
The Cook and Boardman Group, LLC
03.2016 - 06.2019
Accounts Receivable Specialist
Camco Manufacturing, Inc.
01.2012 - 02.2016
District Administrative Associate
Airgas National Welders
09.2004 - 07.2010
Contract/Filing Specialist
Patterson Pope
01.2001 - 01.2011
Server
Kermit’s Hotdog House
10.1998 - Current
Bachelor of Science - Accounting
Strayer University
General Course Studies
Forsyth Technical Community College
High school diploma - undefined
Robert B. Glenn High School