Jenna Waller
Arvada,CO
Summary
Dynamic Store Manager at AB Petroleum with a proven track record in inventory management and team leadership. Enhanced customer satisfaction through effective communication and conflict resolution, while securing financial assets. Successfully reduced stock discrepancies, driving operational efficiency and boosting sales through strategic merchandising and employee training.
Overview
11
11
years of professional experience
Work History
Store Manager
AB Petroleum
01.2022 - Current
- Led inventory management, reducing stock discrepancies and ensuring product availability
- Coordinated staff training, enhancing team performance
- Accounted for and secured financial assets by verifying cash drawers, balancing safes, and processing change orders and deposits.
Sales Associate
AB Petroleum
01.2018 - 12.2022
- Fostered a welcoming environment, actively listening to customer needs
- Cultivated strong customer relationships
- Developed and implemented a daily routine for stocking, merchandising, and cleaning product machines.
Esthetician
Massage and Facial Spa
06.2014 - 02.2016
- Provided personalized skincare consultations, fostering client trust and satisfaction
- Executed facial treatments and body therapies, leading to noticeable improvements in client skin health and retention rates
- Educated clients on skincare regimens, product sales and boosting overall revenue.
Education
AOS - Esthetics
Heritage College
Wheat Ridge, CO05.2013
HS Diploma -
Northglenn High School
Northglenn, CO05.2006
Skills
- Conflict Management
- Inventory management
- Leadership Development
- Cash Handling
- Store Operations
- Customer Service
- Visual merchandising
- Employee training
- Team building
- Stock replenishment
- Loss prevention
- Effective communication
- Employee scheduling
- Order management
- Employee supervision and motivation
- Store opening and closing
Accomplishments
- Sinclair Brand Excellence
- Sinclair Top Performer
- Class C Certified Operator
Timeline
Store Manager
AB Petroleum
01.2022 - Current
Sales Associate
AB Petroleum
01.2018 - 12.2022
Esthetician
Massage and Facial Spa
06.2014 - 02.2016
AOS - Esthetics
Heritage College
HS Diploma -
Northglenn High School