
Customer-focused professional with extensive experience in the food service industry. Proven expertise in cash handling and fostering positive customer experiences, leading to increased guest satisfaction. Skilled in training and mentoring staff while ensuring efficient store operations and food handling standards.
- Open the store and begin all daily procedures including food preparation, balancing the register, and custodial duties
- Encourage positive customer experiences for a higher likelihood of returning visitors
- Maintain communication between employees and management about daily needs or complications
- Secure cash and private information during closing to prevent asset loss
- Assisted customers with any needs they may have and ensured each guest was served in a timely and kind manner
- Handled cash transactions efficiently and to standard to ensure accuracy in finacial exchanges
- Took orders and made them to the customers expectation
- Ensured guests were greeted and assisted at first arrival
- Distributed reservations and walk-ins evenly between servers
- Maintained communication between front of house and management