Summary
Overview
Work History
Education
Skills
Languages
Timeline
SalesAssociate

Jennafer Leyva

Salinas,CA

Summary

Dynamic and results-driven sales associate with a proven track record at Ross Dress for Less, excelling in customer service and cash handling. Recognized for building strong customer relationships and maintaining composure in high-pressure situations, consistently enhancing guest experiences and driving repeat business. Strong teamwork and problem-solving skills complement my expertise.

Overview

9
9
years of professional experience

Work History

Sales Associate

Ross Dress for Less (DDs Discounts)
09.2024 - 01.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.

Guest Service

Jump Staffing
03.2024 - 06.2024
  • Contributed to positive park reviews by delivering exceptional guest service.
  • Delivered exceptional guest service, creating a welcoming atmosphere for all visitors to the soccer facility.
  • Collaborated with colleagues to maintain a smooth workflow and uphold high levels of guest service excellence consistently.
  • Delivered outstanding guest service even during high-stress situations, maintaining professionalism at all times while meeting diverse customer needs.

Cashier

Gates Decorating Supply
05.2016 - 06.2017
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.

Education

Central Bay High School
Salinas, CA

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Cash handling
  • Cash register operation
  • Excellent people skills
  • Multi-tasking strength

Languages

Spanish
Full Professional

Timeline

Sales Associate

Ross Dress for Less (DDs Discounts)
09.2024 - 01.2025

Guest Service

Jump Staffing
03.2024 - 06.2024

Cashier

Gates Decorating Supply
05.2016 - 06.2017

Central Bay High School

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Jennafer Leyva