Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jenneli Flores

Bowie,MD

Summary

Friendly and organized with strong customer service skills and a desire to learn. Experienced in handling phone calls and providing assistance in busy environments. Quick learner with a positive attitude, looking to start a career in medical sonography.

Overview

4
4
years of professional experience

Work History

Front Desk Receptionist

Luxury Countertops
Beltsville, MD
07.2023 - 10.2023
  • Greeted clients warmly and professionally upon arrival at the luxury countertop showroom.
  • Maintained an organized front desk area to enhance the customer experience daily.
  • Handled cash and credit transactions, ensuring secure processing at the front desk.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.

Mod Squad

MOD Pizza
Bowie, MD
10.2021 - Current
  • Greet guests and follow through on requests and orders
  • Responsible for receiving online orders from the starting point in a timely matter
  • Monitor the dough log and pull pizza dough for defrosting
  • Ensure the store floor and lobby area were maintained to a high standard
  • Create a list of items to restock; collect items needed and restock units on a daily basis
  • Responsible for accurately taking the customers order on the line and preparing their order in a super-fast environment
  • Perform all food safety prep standards and storage procedures as trained
  • Carried out all transaction on the cash register, including cash and card payments
  • Responsible for using the industrial dishwasher to wash and sanitize dishes as well as cleaning countertops, tables and floors
  • Responsible for folding 40 boxes for delivery and carryout every shift
  • Assist managers on the line as needed
  • Prepare and distribute all assigned tasks

Education

High School Diploma -

Paint Branch High School
Burtonsville, MD
06.2021

Montgomery College
Silver Spring, MD

Skills

  • Customer service
  • Communication
  • Team player
  • Knowledgeable in excel and word
  • English (native) and Spanish (intermediate)
  • Organizational skills
  • Phone etiquette
  • Anatomy knowledge
  • Time management
  • Flexible and adaptable

References

References available upon request.

Timeline

Front Desk Receptionist

Luxury Countertops
07.2023 - 10.2023

Mod Squad

MOD Pizza
10.2021 - Current

High School Diploma -

Paint Branch High School

Montgomery College

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