Jennica Dopwell
Pottstown,PA
Summary
Early-career professional with experience in customer service, stocking, and online grocery order fulfillment. Skilled in inventory control, order accuracy, and keeping work areas organized and safe. Strong time management and attention to detail support smooth daily operations.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Greg's Auto Repair
Pottstown, Pennsylvania
04.2025 - Current
- Answered customer calls and scheduled service appointments for auto repair shop clients.
- Greeted walk-in customers and collected vehicle concerns for repair intake.
- Coordinated with technicians on repair status, parts needs, and service updates.
Stocker
Five Below
Pottstown, Pennsylvania
10.2024 - 03.2025
- Stocked shelves with newly arrived products.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
- Arranged products on shelves to create an appealing shopping experience. on shelves and displays to meet company policies.
Online Grocery Associate
Giant Food Stores
Pottstown, Pennsylvania
05.2024 - 10.2024
- Picked online grocery orders using handheld scanners and store aisle layouts.
- Inspected produce for quality and freshness before placement in customer orders., meat, and dairy for freshness before bagging customer orders.
- Carefully packed groceries to maintain quality and prevent spoilage. carefully to protect frozen, chilled, and fragile items.
Education
High School Diploma -
Pottsgrove High School
Pottstown, PA06-2023
Skills
- Appointment scheduling
- Scheduling
- Telephone communication
- Customer service
- Order processing
- Order fulfillment
- Time management
- Phone outreach
- Stock management
Timeline
Customer Service Representative
Greg's Auto Repair
04.2025 - Current
Stocker
Five Below
10.2024 - 03.2025
Online Grocery Associate
Giant Food Stores
05.2024 - 10.2024
High School Diploma -
Pottsgrove High School