Jennifer Addis
Medical Professional
Kensington,Ohio
Summary
Dynamic Office Professional with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
11
11
years of professional experience
2
2
Certifications
Work History
Medical Assistant/Medical Office Receptionist
Pioneer Physicians Network Inc.
02.2023 - 04.2025
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Performed medical records management, including filing, organizing and scanning documents.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Cashier/Customer Service Representative
Bath and Body Works, Limited Brands
09.2019 - 11.2024
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
Office Assistant/Receptionist
WDF Enterprises
05.2014 - 06.2020
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Expedited document processing with accurate data entry and timely filing.
Education
Associate of Science - Associate of Science
Stark State College
North Canton, Ohio 05.2001 -
Associate of Arts - Associate of Arts
Stark State College
North Canton, Ohio 05.2001 -
Skills
- Medical terminology
- Patient-focused care
- Data entry
- Patient flow management
- Inventory management
- Medical office administration
- Medical billing
- Patient relations
- Clinical documentation
Certification
CMA - Certified Medical Assistant
Timeline
Medical Assistant/Medical Office Receptionist
Pioneer Physicians Network Inc.
02.2023 - 04.2025
Cashier/Customer Service Representative
Bath and Body Works, Limited Brands
09.2019 - 11.2024
Office Assistant/Receptionist
WDF Enterprises
05.2014 - 06.2020
Associate of Science - Associate of Science
Stark State College
05.2001 -
Associate of Arts - Associate of Arts
Stark State College
05.2001 -
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