Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic, effective customer service, and communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
19
19
years of professional experience
Work History
Administrative Assistant/Receptionist
United Restaurant Equipment Company
Raleigh, NC
12.2019 - Current
Manage multi-line phone system, facilitating effective communication across the organization.
Ensure in-house office telephone extensions, cell phone numbers and email lists are updated at all times
Maintain inventory of office supplies and ordered supplies from vendors to ensure operational readiness.
Data Entry into our Auto Quotes system
Complete, print and mail out bids
Coordinate communication with building management to address issues related to HVAC, roofing, and vending machines.
Office Coordinator
East Coast Migrant Head Start Project
05.2016 - 07.2018
Coordinated meeting room schedules, equipment, and maintenance using Outlook; informed participants of reservations via email
Ensured that in-house office telephone extensions, telephone tree and email lists are updated and distributed in a timely manner
Maintained communication with and acted as lead on resolved any issues with building property manager and maintenance technicians
Managed inventory of office supplies to ensure availability and timely restocking
Maintained shipping and receiving procedures to ship materials and supplies using USPS and UPS
Managed special print projects by collaborating with vendors and ensuring timely delivery
Provided new hires with office related orientation materials
Trained office staff on telephone system usage and provided ongoing technical support
Delivered training and technical assistance to staff
Benefits Assistance
East Coast Migrant Head Start Project
10.2010 - 05.2016
Processed new hire and rehire benefits enrollment information for eligible employees in HRIS system and with vendors, ensuring accurate and timely enrollment
Supported annual open enrollment process by ensuring timely communication to eligible employees
Prepared and maintained an adequate supply of benefit packets for distribution to the centers for eligible employees
Sourced enrollment kit materials from multiple vendors to ensure comprehensive content.
Prepared and distributed all required mailings
Compiled and distributed biweekly and monthly reports including cobra, attendance, and emergency contact reporting, enhancing team visibility on employee status
Coordinated with HR specialist to organize and maintain filing system for confidential employee health materials, supporting efficient access to benefits information
Maintained a schedule of the opening and closing dates of centers
Assisted in the interview process; posted job announcements, reference checking and coordinated interviews
Benefits Coordinator
The Mental Health Association in North Carolina
02.2018 - 10.2010
Administered group insurance; life, medical and dental
Implemented new benefit programs; coordinated employee information presentations and enrollments to enhance employee understanding and participation
Managed disability claims and FMLA requests to support employee needs and compliance with regulations
Managed 401-k program
Verified monthly premium statement calculations for all group insurance policies; resolved administrative issues with carrier representatives to ensure accurate billing
Completed and distributed the necessary paperwork to former employees regarding COBRA.
Initiated medical affidavits and arranged their completion and submission within established time limits
Human Resources Assistant
The Mental Health Association in North Carolina
05.2007 - 02.2008
Conducted employee verifications to ensure compliance with company policies
Verified I-9 documentation to maintain legal employment standards
Addressed employee service center requests promptly.
Assisted in special human resource projects to support departmental initiatives
Education
A.A.S. - Business Administration/Human Resources Management
Wake Technical Community College
Raleigh, NC
01.2000
Skills
Microsoft Office Suite
Outlook
HRIS systems
Crystal Reports
Email management with Outlook
NetSuite ERP
AutoQuotes software
Work Preference
Job Search Status
Open to work
Work Type
Full TimePart Time
Salary Range
$45000/yr - $200000/yr
Timeline
Administrative Assistant/Receptionist
United Restaurant Equipment Company
12.2019 - Current
Benefits Coordinator
The Mental Health Association in North Carolina
02.2018 - 10.2010
Office Coordinator
East Coast Migrant Head Start Project
05.2016 - 07.2018
Benefits Assistance
East Coast Migrant Head Start Project
10.2010 - 05.2016
Human Resources Assistant
The Mental Health Association in North Carolina
05.2007 - 02.2008
A.A.S. - Business Administration/Human Resources Management
Administrative Assistant/Receptionist at United Restaurant Equipment CompanyAdministrative Assistant/Receptionist at United Restaurant Equipment Company