Jennifer Baker
South Bend,Indiana
Summary
Highly experienced Manager known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Profit-minded Sales Professional with demonstrated success driving sustained revenue by working and connecting with customers. Industrious sales professional with solid history of surpassing objectives by promoting products while demonstrating enhanced people skills. Talented at generating leads and closing high-volume sales. Natural leader with proven record of exceeding sales targets and driving customer service excellence. Skilled in training and mentoring new associates on methods and techniques to build customer retention and boost loyalty. Passionate about helping customers and delivering exceptional experiences with every interaction.
Overview
16
16
years of professional experience
Work History
Sales Associate
Meijer
South Bend, IN
06.2021 - Current
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
General Manager
Taco Bell
South Bend, Indiana
08.2007 - 04.2021
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
General Manager
SUBWAY®Restaurants
South Bend, IN
08.2006 - 08.2007
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
Education
No Degree - Culinary Arts
Ivy Tech Community College of Indiana
South Bend, INNo Degree - Behavioral Sciences
Indiana University South Bend
South Bend, INSkills
- Customer Service
- Stockroom Upkeep
- Retail Effectiveness
- Stockroom Rotation
- Cash Handling
- Inventory Control Procedures
- Stocking and Receiving
- Store Opening and Closing
- Sales Trends
- Time Management
- Sales Goal Attainment
Servesafe Food Manager
Proper food handling procedures in leadership role.
Timeline
Sales Associate
Meijer
06.2021 - Current
General Manager
Taco Bell
08.2007 - 04.2021
General Manager
SUBWAY®Restaurants
08.2006 - 08.2007
No Degree - Culinary Arts
Ivy Tech Community College of Indiana
No Degree - Behavioral Sciences
Indiana University South Bend
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