JENNIFER BARBOUR
Mesquite,TX
Summary
A highly organized and results-driven professional with extensive experience in executive assistance, real estate, and business services management. Proven expertise in providing executive-level support, managing complex schedules, and coordinating high-level meetings. Ability to plan international travel, prepare high-level reports, and handle confidential information with discretion. Adept at streamlining operations, improving administrative processes, and facilitating seamless executive communications. Strong background in real estate, including client relations, property sales, and market analysis. Adept at driving membership growth and improving operational efficiency as a Membership & Business Services Director, with a track record of delivering exceptional service to members & stakeholders. Skilled in strategic planning, project management, and team collaboration, consistently striving to exceed expectations and achieve organizational goals.
Results-driven real estate professional with proven track record in property transactions and client satisfaction. Adept at market analysis, negotiation, and sales strategy, consistently delivering optimal outcomes. Strong team collaborator known for adaptability and reliability, ensuring seamless operations and client experiences. Highly skilled in communication, marketing, and client relationship management.
Overview
14
14
years of professional experience
Work History
Realtor
EXP Realty, LLC, Texas
Texas
10.2020 - Current
- Facilitated successful real estate transactions, resulting in satisfied clients. Conducted thorough market analysis and property valuations to pinpoint optimal investment opportunities. Established robust communication channels with clients, fostering trust and enabling effective negotiations.
- Conduct comprehensive market analysis to determine optimal property pricing strategies.
- Utilize effective marketing techniques to promote properties and attract potential buyers.
- Guide clients through the entire real estate process, providing expert advice and addressing concerns.
- Skillfully negotiate contracts, ensuring favorable terms for both buyers and sellers.
- Stay informed on market trends, property values, and industry regulations to advise clients accurately.
- Maintain a strong network of industry contacts to facilitate property sales and acquisitions.
- Manage documentation, including contracts, disclosures, and closing statements, with meticulous attention to detail.
- Collaborate with mortgage lenders, inspectors, and other professionals to facilitate smooth transactions.
- Provide excellent customer service, cultivating trust and loyalty among clients.
- Continuously update and enhance real estate knowledge through professional development opportunities.
Executive Assistant
The University of Texas Arlington, Texas
Texas
04.2024 - 01.2025
- Supports the six College of Business Deans, works independently performing a wide range of complex and confidential administrative, clerical support duties and coordinates/ supervises internal and external functions. Excellent communication and interpersonal skills, and ability to provide information and service to a wide range of internal and external contacts. Responsibility for executive office management as appropriate.
- Develops, implements and administers college office systems, operations, and procedures. Interprets and communicates policies and processes. Provides wide range of support to include composing and editing letters, memoranda, and reports. Reviews copy for the annual College of Business magazine. Drafts copy for publication or reports. Sends out surveys. Compiles voting tallies. Uses multiple technical applications including database management, spreadsheets, graphics and presentation software, electronic calendar, email and other technical/scientific applications.
- Plans, organizes, coordinates, and supervises the execution of College of Business internal and external events such as: Business Week, BGS inductions, Dean’s Leadership Circle, Faculty luncheons, and alumni and donor receptions, Staff and Faculty Meetings. Coordinates College of Business Commencement activities.
- Responsible for creation and dissemination of monthly communication for the College of Business Advisory Board. Coordinates, reviews, assesses, routes, answers and monitors follow up action on correspondence and phone calls. Gathers and analyzes information required for administrative reporting.
- Serves as principal administrative contact, liaison and source of information with all College of Business University constituents (faculty, staff, and students) and external contacts for six deans.
- Manages complex calendars, arranges for meetings, appointments, and travel arrangements. Coordinates Deans’ events including conferences and seminars.
- Coordinated executive schedules, managing complex calendars and prioritizing appointments.
- Facilitated communication between departments, ensuring alignment on strategic initiatives.
- Organized events and meetings, streamlining logistics for optimal engagement and participation.
- Drafted and edited correspondence, maintaining professionalism and clarity in communication.
Membership & Business Services Director
YMCA of Metropolitan Dallas, Park South
Texas
01.2012 - 12.2021
- Highly organized and detail-oriented executive assistant with 16 years of experience supporting C-suite executives and senior management. Proficient in calendar management, travel coordination, and event planning, with exceptional communication and problem-solving skills. Proven ability to handle confidential information with discretion and prioritize tasks effectively in fast-paced environments. Dedicated team player committed to streamlining processes and optimizing executive productivity.
- Implements membership strategies that support recruitment of new members and retention of existing members as well as staff.
- Creates a member-focused culture and models relationship-building skills in all interactions.
- Fosters a climate of innovation and resolves problems to ensure member and staff satisfaction.
- Recruits, hires, trains, develops, schedules and directs personnel and volunteers as needed.
- Reviews and evaluates staff performance.
- Develops strategies to motivate staff and achieve goals.
- Oversees Volunteer Matters portal recruiting and maintaining compliance with all volunteers for the branch.
- Promotes program and membership enrollment in interactions with existing and potential members and staff.
- Coordinates program registration, including logistics to support phone, walk-in and web registration.
- Coordinates with marketing efforts to maximize enrollment and provide ongoing support to Program Directors.
- Participates in the planning of the annual budget; manages and implements the approved budget for membership and takes appropriate action to correct variances.
- Ensures proper implementation of front desk procedures.
- Reviews and updates desk procedures and communicates changes to staff while empowering staff to implement new and innovative procedures.
- Coordinates with the business office as necessary on financial transactions.
- Organizes monthly membership and staff events at the YMCA and represents the YMCA at community events to promote the YMCA.
- Communicate with staff, members, volunteers, parents, contractors, and vendors in completion of initiatives.
- Participates and hold regular staff meetings and/or related meetings.
- Regularly required to use a computer for extended periods of time and communicate using a computer.
- Utilizes Excel, Word, PowerPoint on a daily basis.
- Maintain accurate files of all employees and volunteers.
- Prepare branch daily deposits process, bank and credit card reconciliation.
- Audit bi-weekly payroll for department of 10 part time staff.
- Built a partnership with South Dallas Community Church which led to support for programming along with annual and capital campaign support.
- Maintained an average of 90% collection rate for donations.
- Process financial assistance/scholarship for a branch that exceeded 91% of participants attending programs/membership.
- Process refunds, enter scholarships, process financial aid for entire branch.
- Annual campaign with goal of $92k, accounts receivable collections, kickoff campaign planning while simultaneously running a capital campaign.
- Responsible for Training Compliance for a branch of 85 employees.
- Maintains an average of 92% staff training compliance.
- Within the first two years of being staff liaison for donors and board members obtained a $30k donation towards a goal of $91k.
- Recruit board members, provide orientations for new board members.
- Prepare agendas for board meetings, meeting minutes, prepare board meeting packets.
- Coordinating individual board member meetings.
- Supervises 15 part-time employees, and 30 volunteers.
- High commitment to anticipating what is needed and required of the Executive Director.
- Led strategic planning initiatives to enhance community engagement and program participation.
- Collaborated with cross-functional teams to design and execute impactful wellness programs.
- Oversaw budget management, ensuring optimal resource allocation for various projects and services.
Education
Master of Public Administration, M.P.A. - Public Administration
University of Texas At Arlington
Arlington,TX12-2018
Bachelor of Applied Arts & Sciences, BAAS -
University of North Texas At Dallas
05-2015
Skills
- Client relations
- Contract negotiation
- Strong negotiation skills
- Comparative market analysis
- Tech-savvy mindset
- Schedule coordination
Affiliations
- South Dallas Community Church
- Junior League Dallas
- Brighter Bites
- In the City for Good
Timeline
Executive Assistant
The University of Texas Arlington, Texas
04.2024 - 01.2025
Realtor
EXP Realty, LLC, Texas
10.2020 - Current
Membership & Business Services Director
YMCA of Metropolitan Dallas, Park South
01.2012 - 12.2021
Master of Public Administration, M.P.A. - Public Administration
University of Texas At Arlington
Bachelor of Applied Arts & Sciences, BAAS -
University of North Texas At Dallas