Jennifer Barros
2021 Forest Meadow Dr Princeton,TX
Summary
My objective is to use my skills and knowledge in any way possible to exceed the expectations of my employer. Provide customer-focused service by promptly and accurately processing all calls from customers. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
19
19
years of professional experience
Work History
DLD License and Permit Specialist III
Department of Public Safety
Plano, Tx
07.2019 - Current
- This role involves processing and reviewing various types of driver licenses, administering road and knowledge tests, and ensuring compliance with state laws and procedures
- Key duties include handling applications, collecting fees, investigating driving records, and advising applicants on suspensions or revocations
- The position also requires mentoring colleagues, conducting audits, managing daily banking, and interpreting data from systems like NDR and CDLIS for license eligibility
- Proficiency in Microsoft Office is essential, along with providing accurate customer service and adhering to agency policies
- The individual also completed Facilitator Training in June 2023.
General Production
Tyson Foods Incorporated
Sherman, TX
10.2017 - 02.2019
- Ensure meat is properly placed in correct tray with correct cut of meat. Maintain positive work environment while in a extremely fast paced work station.
Assistant Manager
Doggie District
Las Vegas, NV
08.2014 - 08.2017
- Check-in and Check-out dogs, ensure the safety of all dogs throughout the facility, call clients, perform data entry of all client information, send emails, make all parties at my store, take payments, and process closeout reports.
- Provides timely and accurate service to customers and their pets.
Security Officer
Transpiration Security Administration
02.2006 - 03.2012
- Screen passengers to make sure there were no prohibited items on their person and/or property, as well as check for improvised explosive devices.
- Also, watching passengers and employees for suspicious behavior and actions.
- Ensure the safety of the flying public and the employees within the airlines.
Education
Associate degree - Criminal Justice
01.2024
High School Diploma -
01.2003
Skills
- Customer service
- Processing calls
- Data entry
- Microsoft Office
- Mentoring
- Auditing
- Banking
- Interpreting data
- License eligibility
- Client communication
- Payment processing
- Security screening
- Suspicious behavior detection
- Safety awareness
- Document Review
Timeline
DLD License and Permit Specialist III
Department of Public Safety
07.2019 - Current
General Production
Tyson Foods Incorporated
10.2017 - 02.2019
Assistant Manager
Doggie District
08.2014 - 08.2017
Security Officer
Transpiration Security Administration
02.2006 - 03.2012
Associate degree - Criminal Justice
High School Diploma -
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