Jennifer Bertoni
Registered Substance Use Counselor
Antioch,CA
Summary
Front-end management professional with expertise in overseeing customer service, inventory management, and daily operations. Known for fostering team collaboration and driving results, adaptable to changing needs, and reliable in high-pressure environments. Skilled in staff training, conflict resolution, and ensuring exceptional customer experiences. Recognized for strong communication, leadership, and organizational abilities.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
front end manager
Follett Higher Education
01.2010 - 01.2015
- Cash handling including balancing drawer and depositing cash.
- Assisted customers with purchases or private accounts.
- Quickly and effectively solved customer challenges.
- Create customer accounts for school programs.
- Invoicing for set accounts.
- Ordering of merchandise to be sold in store.
- Managed and trained employees
Education
High School Diploma -
Deer Valley High School
Antioch, Ca 05.2001 - 01.2002
Graduate Certificate - Addiction Counseling
Center For Higher Purpose
Sacramento, Ca 05.2023 - Current
Skills
Listening skills
undefinedCertification
SUDRC #17177
Timeline
SUDRC #17177
02-2025
Graduate Certificate - Addiction Counseling
Center For Higher Purpose
05.2023 - Current
front end manager
Follett Higher Education
01.2010 - 01.2015
High School Diploma -
Deer Valley High School
05.2001 - 01.2002
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