Friendly and out-going individual with a current Indiana Liquor License and ServSafe Certification seeking a part time role as a server, event assistant, or gift shop clerk.
Overview
6
6
years of professional experience
Work History
Front Desk Receptionist
Dean's Tire And Auto
11.2022 - Current
Greets guests at front desk and engages in pleasant conversations while managing check-in process.
Maintains and clean front office area to create professional and welcoming environment for visitors and employees.
Schedules and coordinates appointments.
Resolves customer issues quickly and notifies supervisor immediately when problems escalate.
Answers multi-line phone system and transfers callers to appropriate staff member.
Completes data entry and filing to keep records updated for easy retrieval.
Manager
Hunter's Brewing
03.2021 - 04.2023
Greeted customers at counter to fulfill requests and answer questions.
Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Crafted special drink and cocktail menu items for seasonal offerings.
Adhered to state laws regarding alcoholic beverage service.
Strictly followed sanitation and food safety guidelines.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Managed event coordination for larger parties and gatherings.
Wrote social media content to increase engagement with customers.
Guest Service Associate
Target
11.2017 - 07.2021
Greeted customers with a smile upon arrival and offered assistance.
Maintained clean sales floor and organized store merchandise racks and displays to promote a visually appealing environment.
Used POS system to help customers by processing sales and returns, and locate items.
Answered questions about store policies and addressed customer concerns including how to use the store app and benefit from rewards programs.
Education
High School Diploma -
Valparaiso High School
Valparaiso, IN
07.1995
Skills
Customer Service
Detail Oriented
POS System Operation
Beverage Preparation
Suggestive Selling
Food Preparation
Timeline
Front Desk Receptionist
Dean's Tire And Auto
11.2022 - Current
Manager
Hunter's Brewing
03.2021 - 04.2023
Guest Service Associate
Target
11.2017 - 07.2021
High School Diploma -
Valparaiso High School
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