Jennifer Bestafka

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Showed a superior work ethic and displayed passion in my daily responsibilities during the shift.
• Displayed attentiveness to the entire restaurant to the best of my capabilities, not just my tables.
• If a guest was unhappy and a manager was not readily available, I did the best I could within my authority to fix the problem in a timely manner.
• Demonstrated passion while doing my job and interacting with the guests and team.
• Was recognized on a corporate level for my superior work ethic, leadership skills, for being a team player and team building skills, and how my passion for my job shows through my work.
• The president of Bonefish Grill came into my location just to be waited on by me because of all the excellent feedback and all the guest compliments I acquired in the first 4 months of my career at this establishment.

• Assisted with contract negotiations, ensuring mutually beneficial terms for both parties involved in projects.
• Coordinated cross-functional teams to ensure smooth collaboration and successful project execution.
• Handled multiple project managers at once.
• Wrote up all purchase orders for the existing project.
• Handled all change orders to the purchase orders.
• Handled acquiring all permits that were needed for building.
• Tracked project documents during every phase of development.
• Organized, distributed, and tracked project documents.
• Completed multiple tasks simultaneously to optimize project completion.
• Handled a T&M project which means, Time and Material, this documentation entails; Writing down every detail of the project including, every piece of material, how many union men were on the job, their pay rates and hours, and putting every purchase order/ change order in the daily/weekly reports. Finally, put all the vital information and all reports into the final close-out manual.

.Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

• Served food and beverages promptly with focused attention to customer needs for a little over 5 years at this establishment.
• Worked with POS system for the last 16 years of my career to place orders, manage bills, and handle complimentary items.
• Started Management training by going through every position down to the dishwasher and busser. Have training throughout all front of house and all Back of house.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships. Made sure to set a great environment and happy tone to create that strong rapport to create that repeat customer.
• Assisted in training new hires, and guiding restaurant standards and best practices. As well as, supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
• Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy. Increased sales with upselling techniques and thorough knowledge