Jennifer Binuelo Hernandez
Nashville,TN
Summary
Results-oriented professional with extensive experience in retail environments at Whole Food Market and Ross Dress for Less. Expertise in Customer Service, POS System Operations, and Cash Handling, ensuring efficient transaction processes. Proven ability to train staff, resolve conflicts, and foster a high-performing team atmosphere. Committed to delivering exceptional customer satisfaction and creating a welcoming environment.
Overview
3
3
years of professional experience
Work History
Cashier
Whole Food Market
06.2025 - Current
- Streamlined customer transactions, enhancing efficiency at point-of-sale systems.
- Collaborated with team to optimize workflow during busy periods.
- Welcomed customers, addressing their needs promptly and effectively.
- Adapted quickly to new POS technologies, ensuring smooth transitions for all.
- Delivered outstanding customer service, resolving inquiries and complaints swiftly.
Cashier Supervisor
Ross Dress for Less
11.2022 - 05.2025
- Enhanced customer satisfaction by effectively resolving inquiries and complaints.
- Trained new cashiers on operational procedures and customer service standards.
- Maintained accurate cash drawer, balancing daily sales reports consistently.
- Streamlined shift transitions by collaborating with team members for operational continuity.
- Ensured compliance with cash handling and security protocols for safety.
Education
High School Diploma -
Lead Academy High School
Nashville, TN05-2025
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Team collaboration
- Reliability and punctuality
- Conflict resolution
- Complex Problem-solving
- POS system operations
- Staff training
- Attention to detail
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cashier
Whole Food Market
06.2025 - Current
Cashier Supervisor
Ross Dress for Less
11.2022 - 05.2025
High School Diploma -
Lead Academy High School