Jennifer Blancarte
San Antonio,TX
Summary
Well-qualified administrative professional with remarkable typing skills, data entry expertise and goal-oriented mentality. Proficient in updating daily logs, investigating discrepancies and managing records. Focused on maximizing service and comfortable working with little oversight.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Organized Clerk with background in managing clerical tasks ranging from record keeping to office management. Known for precision in handling correspondence, coordinating documents and organizing office systems. Strengths include problem-solving skills, strong multitasking abilities, and proficient communication.
Overview
20
20
years of professional experience
2005
2005
years of post-secondary education
Work History
Clerk
United States Post Office
San Antonio, TX
01.2011 - Current
- Performing clerical duties.
- Processed incoming and outgoing mail efficiently and accurately.
- Managing daily operations to meet daily quota.
- Assisted customers with inquiries and provided postal services.
- Process paper work for passports to department of state.
- Resolving operational problems.
- Ensuring compliance and regulations.
- Managed cash transactions and balanced cash drawers regularly.
- Trained new clerks on operational procedures and customer service standards.
- Assisted customers with inquiries and complaints in a professional manner.
- Performed data entry tasks to update customer accounts records.
- Verified accuracy of all paperwork prior to submission for processing.
- Utilized computer software programs to create reports, labels, forms.
- Processed payments, refunds, and exchanges accurately and efficiently.
- Prepared deposits according to established procedures.
- Entered data into computer systems accurately and efficiently.
- Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
- Maintained inventory of postal supplies for daily operations.
- Answered phones in a courteous manner while providing excellent customer service.
Cashier
HEB Grocery Store
San Antonio, TX
08.2005 - 03.2011
- Operated cash register efficiently during high-volume customer transactions.
- Assisted customers with product inquiries and provided excellent service.
- Processed payments accurately using various payment methods and systems.
- Maintained clean and organized checkout area to enhance customer experience.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Education
Southwest High School
San Antonio, TXSkills
- Data entry
- Cash handling
- Customer service
- Training and coaching
- Communication skills
- Database entry
- Schedule and calendar management
- File and database management
- Customer satisfaction
- Reliability
- Multitasking
- Document preparation
- Information processing
Languages
English
Native/ Bilingual
Timeline
Clerk
United States Post Office
01.2011 - Current
Cashier
HEB Grocery Store
08.2005 - 03.2011
Southwest High School