Jennifer Blankenship
Sinks Grove,WV
Summary
Dynamic sales associate with a proven track record at MoCo Shirts, Signs and Embroidery, excelling in customer service and conflict resolution. Recognized for enhancing customer engagement through effective teamwork and visual merchandising strategies, driving sales and fostering loyalty. Skilled in cash handling and adept at multi-tasking in fast-paced environments.
Overview
13
13
years of professional experience
Work History
Sales Associate
MoCo Shirts, Signs and Embroidery
11.2023 - 07.2025
- Assisted customers in selecting products to meet their specific needs and preferences.
- Processed sales transactions accurately, ensuring a smooth checkout experience for customers.
- Collaborated with team members to coordinate promotional activities and enhance customer engagement.
- Maintained inventory levels by conducting regular stock checks and reporting discrepancies.
- Resolved customer complaints swiftly, ensuring satisfaction and promoting loyalty.
- Implemented visual merchandising strategies to enhance store appeal and drive sales.
- Maintained cleanliness and organization of sales floor to create a welcoming shopping environment.
- Provided personalized recommendations based on customer preferences and previous purchases.
- Engaged with customers proactively to foster relationships and encourage repeat visits.
911 Dispatcher
Monroe County 911 Center
04.2012 - 02.2016
- Coordinated emergency response efforts among multiple agencies to ensure timely resource allocation.
- Processed incoming emergency calls with accuracy, prioritizing urgent situations for immediate assistance.
- Maintained detailed records of emergency incidents to support data-driven decision-making and reporting.
- Executed effective crisis communication strategies to calm distressed callers and gather essential information.
Education
No Degree - Clinical Psychology
Bluefield State College
Bluefield, WvSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Exceptional customer service
- Outgoing personality
- Cash handling
- Verbal/written communication
- Conflict resolution
- Customer needs assessment
Timeline
Sales Associate
MoCo Shirts, Signs and Embroidery
11.2023 - 07.2025
911 Dispatcher
Monroe County 911 Center
04.2012 - 02.2016
No Degree - Clinical Psychology
Bluefield State College