Summary
Overview
Work History
Education
Skills
References
Additional Information
Affiliations
References
Timeline
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Jennifer Bridgeman

Jennifer Bridgeman

Georgetown

Summary

Results-driven professional with extensive experience at General Motors, specializing in product ownership and cross-functional collaboration. Proficient in Agile methodologies and digital marketing strategies, contributing to substantial revenue growth and improved client satisfaction. Skilled in requirements analysis, delivering effective solutions that meet stakeholder objectives and enhance project performance.

Overview

18
18
years of professional experience

Work History

Automotive Service Writer

Walmart Automotive
Round Rock
03.2025 - Current
  • Updated system with detailed customer orders, preferences, and billing information.
  • Communicated with customers about potential service upgrades and account modifications.
  • Collaborated with internal teams for timely delivery of tailored solutions.
  • Handled special orders both in person and over the phone to increase monthly revenue.
  • Interacted with customers to identify needs and provide resolutions for product inquiries.

Product Owner, Global Expansion / Owner Experience, IT

General Motors
Austin
11.2015 - 07.2023
  • Managed global product delivery, enhancing market reach, and driving revenue growth.
  • Collaborated with international teams, resolving complex issues for successful project outcomes.
  • Led SAFe Agile adoption, improving cross-functional collaboration and delivery efficiency.
  • Authored precise requirements in TFS/Azure DevOps, streamlining task execution.
  • Aligned product strategies with stakeholder goals, achieving significant business impact.
  • Optimized requirement specifications using TFS and Azure DevOps, enabling swift conversion of requirements into actionable tasks for development teams.

Data Architect, Technology Group

MRM Worldwide
Birmingham
02.2010 - 10.2015
  • Managed data files, ensuring seamless integration and enhancing team collaboration.
  • Resolved data issues, improving reliability, and optimizing data flow with third-party providers.
  • Architected data systems, providing crucial support for vehicle product reviews.
  • Implemented data management practices, significantly reducing issue resolution time.
  • Fostered strong relationships with data providers, improving data quality.

Sr. Account Executive, Interactive Marketing

MRM Worldwide
Birmingham
10.2007 - 04.2008
  • Managed client accounts, enhancing satisfaction and retention through strategic solutions.
  • Aligned digital products with client goals, increasing sales and brand visibility.
  • Coordinated teams for seamless execution, improving project outcomes and client engagement.
  • Developed comprehensive metric reporting systems, providing clients with actionable insights to optimize their digital marketing strategies and boost ROI.

Education

Business and Psychology -

Oral Roberts University
Tulsa, OK
07.2025

Diploma - Business Curriculum

Pontiac Central Senior High School
Pontiac, MI
01.1993

Certificate - Specialized Computers

North Oakland Technical Center
Pontiac
01.1993

Skills

  • Product ownership and management
  • Digital marketing strategies
  • Event coordination
  • Account management
  • Requirements analysis
  • Agile methodologies
  • Cross-team collaboration
  • Waterfall project management
  • Data management
  • Project coordination
  • Customer service
  • Research skills
  • Marketing strategies
  • Time management

References

  • Peter Pipia, General Motors, 248-225-1649
  • Dipak Rathod, MRM, 201-757-9661
  • Jason Snelling, Personal Reference, 248-904-7465

Additional Information

Adware, Azure Dev Ops (ADO), Cute FTP, Hudson, JIRA, Internal Content Management System(s), Lotus Notes, Microsoft Office Suite (Access, Excel, Outlook, PowerPoint, Project, Visio, Word), Notepad ++, Omniture Site Catalyst, Photoshop, QuickBase Helpdesk Software, SOAP UI, TFS, Tortoise SVN, Win SCP, Various internal company designed software as applicable, I love cooking for family and friends, hosting parties, reading, volunteering at food banks, learning new skills, anything zombie related (i.e., video games, books, and movies)

Affiliations

  • Boxing and weight training

References

References available upon request.

Timeline

Automotive Service Writer

Walmart Automotive
03.2025 - Current

Product Owner, Global Expansion / Owner Experience, IT

General Motors
11.2015 - 07.2023

Data Architect, Technology Group

MRM Worldwide
02.2010 - 10.2015

Sr. Account Executive, Interactive Marketing

MRM Worldwide
10.2007 - 04.2008

Business and Psychology -

Oral Roberts University

Diploma - Business Curriculum

Pontiac Central Senior High School

Certificate - Specialized Computers

North Oakland Technical Center

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