Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Ciara Maxera

Pensacola,Florida

Summary

Reliable Certified Medical Assistant with ten years' experience working in various fast-paced environments. Cheerful during each patient interaction with focus on improving satisfaction ratings and patient retention. Offers strong dedication to informed patient care, administrative excellence and confidentiality.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Certified Clinical Medical Assistant

Beacon Medical, LLC
09.2023 - Current
  • Manage a high volume of referrals daily while consistently meeting deadlines for processing requests and scheduling appointments.
  • Streamlined the referral process for increased accuracy, resulting in a significant reduction of errors and delays.
  • Utilize electronic health record systems to track patient progress, facilitating effective follow-up care.
  • Maintain strong relationships with specialist offices, fostering collaboration in providing high-quality patient care.
  • Expedite appointment scheduling by maintaining an organized database of preferred specialists and their availability.
  • Contribute to a positive work environment by actively participating in team meetings, offering constructive feedback, and sharing best practices for efficient referral management.

Certified Clinical Medical Assistant

Panhandle Vascular Surgical Specialists
12.2018 - 09.2023


  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
  • Collected patient information such as blood pressure, height and weight, medical history, allergies, and documented into EHR.
  • Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
  • Prepared operating rooms with required instruments, ensuring efficient setup for various surgical cases.
  • Demonstrated exceptional adaptability when faced with unexpected challenges or changes during surgery, responding quickly without compromising patient safety or procedural success.
  • Sterilized instruments and disposed of medical supplies and waste following OSHA guidelines.

Medical Assistant Externship

John Tucker, MD
10.2018 - 12.2018
  • Obtained patient medical history, medication information, symptoms, and allergies.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Assisted physician with wound care, including preparing exam room and sterilizing instruments.

Catering Associate

Ascension Sacred Heart
09.2014 - 09.2018
  • Acquired specific nutritional education and monitored dietary restrictions for patients with special needs.
  • Communicated with nursing departments, clinical dieticians, and other personnel to provide excellent patient service.
  • Complied with regulator agency standards, including federal, state and JCAHO.
  • Followed Hazard Analysis Critical Control Point (HACCP) guidelines when handling food, cleaning workstations, and breaking down patient tray line.

Education

Medical Assisting Diploma -

Fortis Institute
Pensacola, FL
01.2018

Skills

  • Medical Office Procedures
  • Patient Intake Process
  • Clinical Documentation
  • Phlebotomy Techniques
  • Examination Preparation
  • Professionalism and Ethics
  • Inventory Management
  • Medical Terminology
  • Adaptable and Flexible
  • HIPAA Compliance
  • EMR / EHR
  • Customer Service Skills
  • Strong Written and Verbal Communication
  • Microsoft Office 365, Word, Excel, PowerPoint
  • CPT/ICD10

Certification

  • Certified Clinical Medical Assistant
  • Basic Life Support thru AHA
  • OSHA/HIPAA
  • Greenway Prime Suite- EHR
  • AdvancedMD- EHR

Timeline

Certified Clinical Medical Assistant

Beacon Medical, LLC
09.2023 - Current

Certified Clinical Medical Assistant

Panhandle Vascular Surgical Specialists
12.2018 - 09.2023

Medical Assistant Externship

John Tucker, MD
10.2018 - 12.2018

Catering Associate

Ascension Sacred Heart
09.2014 - 09.2018

Medical Assisting Diploma -

Fortis Institute

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Ciara Maxera